Evaluating the deep learning software tools for large-scale enterprises using a novel TODIFFA-MCDM framework

Deep learning (DL) is one of the most promising technological developments emerging in the fourth industrial revolution era for businesses to improve processes, increase efficiency, and reduce errors. Accordingly, hierarchical learning software selection is one of the most critical decision-making problems in integrating neural network applications into business models. However, selecting appropriate reinforcement learning software for integrating deep learning applications into enterprises’ business models takes much work for decision-makers. There are several reasons for this: first, practitioners’ limited knowledge and experience of DL makes it difficult for decision-makers to adapt this technology into their enterprises’ business model and significantly increases complex uncertainties. Secondly, according to the authors’ knowledge, no study in the literature addresses deep structured learning solutions with the help of MCDM approaches. Consequently, making inferences concerning criteria that should be considered in an evaluation process is impossible by considering the studies in the relevant literature. Considering these gaps, this study presents a novel decision-making approach developed by the authors. It involves the combination of two new decision-making approaches, MAXC (MAXimum of Criterion) and TODIFFA (the total differential of alternative), which were developed to solve current decision-making problems. When the most important advantages of this model are considered, it associates objective and subjective approaches and eliminates some critical limitations of these methodologies. Besides, it has an easily followable algorithm without the need for advanced mathematical knowledge for practitioners and provides highly stable and reliable results in solving complex decision-making problems. Another novelty of the study is that the criteria are determined with a long-term negotiation process that is part of comprehensive fieldwork with specialists. When the conclusions obtained using this model are briefly reviewed, the C2 “Data Availability and Quality” criterion is the most influential in selecting deep learning software. The C7 “Time Constraints” criterion follows the most influential factor. Remarkably, prior research has overlooked the correlation between the performance of Deep Learning (DL) platforms and the quality and accessibility of data. The findings of this study underscore the necessity for DL platform developers to devise solutions to enable DL platforms to operate effectively, notwithstanding the availability of clean, high-quality, and adequate data. Finally, the robustness check carried out to test the validity of the proposed model confirms the accuracy and robustness of the results obtained by implementing the suggested model.