赠人玫瑰,手有余香:消费者避免向挑剔的收礼人赠送具有社会责任感的礼物

Shih‐Chun (Daniel) Chin, TzuShuo Ryan Wang, Cony Ming‐Shen Ho
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引用次数: 0

摘要

礼品决策具有挑战性。消费者需要衡量收礼人的喜好--当收礼人挑剔时,这项工作就显得尤为艰巨。此外,礼品决策还涉及许多礼品属性的考虑,例如礼品是否也支持有价值的事业(即有社会责任感的礼品)。在这项研究中,我们探讨了收礼人的挑剔程度如何影响送礼人决定是否赠送具有社会责任感的礼物。五项研究提供的共同证据表明,送礼者不太可能为挑剔的收礼人选择有社会责任感的礼物,因为他们认为这些礼物的人际温暖度较低。与我们的理论相吻合的是,如果送礼者对人际温暖的关注度较低(即社会主导取向较高),而且表明收礼人温暖的线索比较突出,那么这种效应就会减弱。最后,我们讨论了对送礼和消费者挑剔文献的贡献,以及对营销人员推广具有社会责任感的礼品的实际意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Gifts that give twice are not twice as nice: Consumers avoid socially responsible gifts for picky recipients
Gift decisions are challenging. Consumers need to gauge their recipients' preferences—a task that could be especially tough when the recipients are picky. In addition, gift decisions involve consideration of many gift attributes, such as whether the gifts also support worthy causes (i.e., socially responsible gifts). In this research, we examine how givers' decision to give socially responsible gifts is impacted by how picky the recipients are. Five studies provide convergent evidence that gift‐givers are less likely to choose socially responsible gifts for picky recipients because they are perceived as lower in interpersonal warmth. Supporting our theory, the effect attenuates for gift‐givers attend less to interpersonal warmth (i.e., high in social dominance orientation) and when cues indicating recipient warmth are salient. We conclude by discussing the contributions to the gift‐giving and consumer pickiness literature and the practical implications for marketers promoting socially responsible gifts.
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