工作满意度对员工绩效的影响:员工参与的中介作用

Tri Maryati, Gita Danupranata, Musoli Musoli, Syahdani Satria Nugraha
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摘要

本研究旨在探讨工作满意度(JS)对员工绩效(EP)的影响,以及员工敬业度(EE)在两者关系中的作用。本研究是在工作满意度(JS)、员工绩效(EP)和员工敬业度(EE)理论的基础上进行的。研究认为,员工感知到的工作满意度可促进员工绩效,而员工敬业度则是这一关系的中介。本研究采用演绎法和定量研究设计,调查了日惹穆罕默迪亚北京大学日惹医院员工满意度(JS)和员工敬业度(EP)之间的相关性。在 SEM 软件的帮助下,利用 AMOS 对 131 名受访者的数据进行了分析。数据分析结果表明,员工工作满意度(JS)对日惹穆罕默迪亚医院的绩效(EP)有积极影响。此外,员工敬业度(EE)在JS和EP之间起到了中介作用。员工的工作满意度和创造员工敬业度可以提高日惹北京大学穆罕默迪亚医院的员工绩效。该研究强调,为员工提供工作满意度具有广泛的益处,包括提高员工的参与度、加强员工的工作以及为北京大学日惹医院的发展做出积极贡献。实际上,这项研究强调了创造员工工作满意度的重要性。员工满意度是企业必须关注的问题,因为它会影响员工的参与度和员工的绩效。如果员工感到满意,他们就会更积极地完成分配给他们的任务。感到与公司有联系(参与)的员工会对组织产生认知,从而为组织的成功提供最佳能力和技能。检验工作满意度和员工敬业度对员工绩效的相关性的理论意义可以丰富现有的组织行为理论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Job Satisfaction’s Impact on Employee Performance: The Mediating Role of Employee Engagement
This study aims to examine the impact of job satisfaction (JS) on employee performance (EP) and examine the role of employee engagement (EE) in their relationship. This study was undertaken based on settled theories of job satisfaction (JS), employee performance (EP), and employee engagement (EE). It maintains that the employee's perceived JS can boost EP and that EE serves as a mediator in this relationship. Using a deductive approach and a quantitative research design, the study investigated the correlation between JS and EP in PKU Muhammadiyah Yogyakarta Hospital. Data from 131 respondents were analyzed utilizing AMOS with the help of SEM software. The data analysis uncovered that employee job satisfaction (JS) positively impacted performance (EP) in PKU Muhammadiyah Yogyakarta Hospital. In addition, employee engagement (EE) acted as a mediator between JS and EP. Job satisfaction felt by employees and creating employee engagement could boost EP in PKU Muhammadiyah Yogyakarta Hospital. The study highlights that providing job satisfaction to employees has broad benefits, including greater employee engagement, enhanced employee work, and a positive contribution to the development of PKU Muhammadiyah Yogyakarta Hospital. Practically, this research highlights the importance of creating employee job satisfaction. Employee satisfaction is something that organizations must pay attention to because it affects employee engagement and employee performance. Employees will be more active in carrying out their assigned tasks if they feel satisfied. Employees who feel connected (engaged) with the company will have an awareness of the organization so that employees will provide their best abilities and skills for the success of the organization. The theoretical implications of testing the correlation between job satisfaction and employee engagement on employee performance can enrich existing behavioral theories in organizations.
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