Sára Hegedüs, Kitti Boros, K. Kiss, Zsófia Fekete-Frojimovic
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Interpretation and Practice of Sustainable Tourism
Among Accommodation Providers
Even though sustainable hotel initiatives can increase guests' satisfaction, only a few studies have been conducted on operationalising sustainability. This study focuses on the interpretation of sustainability among accommodation providers and the practices they implement regarding sustainability. in-depth interviews with the managers of hotels and guesthouses are used as the qualitative method to obtain necessary data. The critical selection criterion was the appearance of sustainability in management, especially in communication. The findings show that accommodation providers associate sustainability primarily with environmental aspects, several interviewees describe themselves as “unusual”, and only a few respondents reported that they share their experiences with other service providers. An important implication of the study is that greater emphasis should be put on education and cooperation among service providers.
期刊介绍:
Journal TOURISM is an international academic and professional quarterly which welcomes articles on various aspects of travel and tourism. Th e journal emphasises the broadness and interrelatedness of the tourism sector. Manuscripts submitted to the Journal can be processed quickly if they are prepared according to the following guidelines. Manuscripts will be returned to the author with a set of instructions if they are not submitted according to our style guide. No contribution will be accepted which has been published elsewhere, unless it is specifi cally invited or agreed by the Editor.