绿色影响者信息特征的影响:框架、构思和时机

Sarah König, Erik Maier
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摘要

本研究通过考察信息框架(收益与损失)、构思水平(高与低)和发布时间(工作日与周末)之间的相互作用,探讨了绿色影响者信息对追随者参与度的影响。绿色影响者(也称绿色影响者或可持续影响者)被认为是向更可持续消费转变的关键因素。然而,一项针对 1000 名绿色影响者的试点实地研究表明,绿色影响者目前的传播方式(强烈关注收益框架、低构想性和在一周内发布信息)并不能最大限度地提高参与度和可持续行为意向。两个实验重复了这一发现,并确定了绿色影响者的帖子影响参与度的过程:收益框架增加了流畅性,从而提高了参与度;低构想水平减少了心理距离,从而提高了参与度。时间调节了这些过程,即周末发布的帖子会提高收益框架的参与度,而一周发布的帖子会提高低构想框架的参与度。这些发现突出表明,绿色影响者的信息没有银弹,但绿色影响者需要根据发布时间调整其信息的框架和构思,以提高其对更可持续的生活方式和更大利益的贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The effect of green influencer message characteristics: Framing, construal, and timing
This research explores the characteristics of green influencer messages on follower engagement by examining the interplay between message framing (gain vs. loss), construal level (high vs. low), and post timing (weekdays vs. weekends). Green influencers (also: greenfluencers or sustainable influencers) are considered a key agent for a change to more sustainable consumption. A pilot field study of 1000 green influencers, however, indicates that the current communication practices of green influencers (which strongly focus on gain frames, low construal, and posts during the week) are not ideal for maximizing engagement and sustainable behavioral intentions. Two experiments replicate this finding and establish the process through which green influencer posts affect engagement: gain frames increase fluency, which increases engagement; low construal levels decrease psychological distance, which increases engagement. Timing moderates these processes in that weekend posts increase the engagement with gain frames and week posts increase the engagement with low‐construal frames. These findings highlight that there is no silver bullet in green influencer messages, but that green influencers need to adapt the framing and construal of their messages to the posts' timing to increase their contribution to more sustainable lifestyles and the greater good.
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