消费者对传染病的长期担忧与拟人化之间的关联

Jodie Whelan, Sean T. Hingston
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引用次数: 0

摘要

为产品和品牌赋予人类特征(即拟人化)是营销人员常用的一种策略。然而,研究人员最近强调了更好地了解哪些消费者会对(或较少)这些暗示做出反应的重要性。借鉴行为免疫系统和拟人化文献,我们假设,长期担心自己容易感染传染病的消费者会更倾向于拟人化非人类实体(如自然、技术和消费品),因为这样做可以创造相对无病原体的社会联系来源。重要的是,我们还预测,当消费者高度厌恶病菌时,这种倾向会减弱。为了验证这些预测,我们研究了可感知感染性与细菌厌恶之间的关系、已建立的可感知疾病易感性量表的两个分量表,以及消费者将非人类实体拟人化倾向的三种不同测量方法。四项研究(包括一项预先登记的高功率复制研究)的结果支持了我们的假设,并首次证明了感知感染性和病菌厌恶之间存在相互作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The association between consumers' chronic concerns about infectious disease and anthropomorphism
Assigning human characteristics to products and brands (i.e., anthropomorphism) is a tactic commonly adopted by marketers. However, researchers have recently highlighted the importance of better understanding which consumers will be more (or less) responsive to these cues. Drawing on the behavioral immune system and anthropomorphism literatures, we hypothesize that consumers who are chronically concerned about their susceptibility to infectious disease will have a greater tendency to anthropomorphize nonhuman entities (e.g., nature, technology, and consumer products) because doing so creates relatively pathogen‐free sources of social connection. Importantly, we also predict that this tendency will be muted when consumers are highly germ averse. To test these predictions, we examined the relationships between perceived infectability and germ aversion, the two subscales of the established Perceived Vulnerability to Disease scale, and three different measures of consumers' tendency to anthropomorphize nonhuman entities. The results of four studies, including a preregistered, high‐powered replication, support our hypotheses and offer the first evidence of a context wherein perceived infectability and germ aversion interact.
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