实现信息技术带来的高生产力:信息技术身份在中小型酒店企业中的作用

IF 9.9 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Linlin Su , Shixuan Fu , Yu Qin , Bin Li
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引用次数: 0

摘要

酒店业越来越多地采用数字化计划来提高员工在信息技术(IT)支持下的工作效率。然而,由于资源和能力有限,中小型酒店企业(SMHEs)往往只能采用低成本高效益的数字化技术,导致信息技术与组织之间无法完美契合。因此,生产率没有达到预期,这对面临实施数字技术的资源限制的企业构成了巨大挑战。为解决这一问题,本研究通过混合方法发现了信息技术身份和信息技术组织契合度(OFI)在影响信息技术生产力方面的替代效应。本研究讨论了其理论和实践意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Bringing high IT-enabled productivity to fruition: The role of IT identity in small and medium-sized hotel enterprises

The hospitality industry has been increasingly adopting digitalization programs to improve the information technology (IT)-enabled productivity of their employees. However, due to limited resources and capabilities, small and medium-sized hotel enterprises (SMHEs) often resort to cost-effective digital technologies, resulting in an imperfect fit between IT and the organization. As a result, productivity falls short of expectations, posing a significant challenge for enterprises dealing with the resource constraints of implementing digital technologies. To address this issue, this study found a substitution effect between IT identity and the organizational fit of IT (OFI) in influencing IT-enabled productivity through a mixed-methods approach. Theoretical and practical implications are discussed.

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来源期刊
International Journal of Hospitality Management
International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
21.20
自引率
9.40%
发文量
218
审稿时长
85 days
期刊介绍: The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.
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