ChatGPT May Help Inform Patients in Dental Implantology.

Purpose: Patients may have high expectations regarding dental implants based on the source of their information, which can lead to challenges in clinical communication. This study aims to evaluate the quality of responses provided by Chat Generative Pretrained Transformer (ChatGPT, OpenAI), an artificial intelligence (AI) program, to patient questions in the field of dental implantology.

Materials and methods: This study was prospectively designed as a cross-sectional study. Frequently asked questions by patients about general information on dental implantology (Part 1) and dental implant brands (Part 2) were posed to the ChatGPT program. Responses were independently assessed by oral and maxillofacial surgeons (Group 1; n = 10), periodontologists (Group 2; n = 10), prosthodontists (Group 3; n = 10), and general dentists (Group 4; n = 10) using the Global Quality Scale (GQS, scored from 1 [low quality] to 5 [high quality]).

Results: There was a total of 60 questions, with 30 questions in each part. Participants in the study were evenly distributed by gender (50% female, 50% male) with a mean age of 32.6 ± 4.07 years. The mean years of experience were 8.5 ± 3.12 years. There were no significant differences in mean age, gender, and years of experience among the groups (P > .05). The overall mean GQS score was 3.87 ± 0.29. Part 1 had a mean score of 3.9 ± 0.35, and Part 2 had a mean score of 3.85 ± 0.29, with no statistically significant difference (P > .05).

Conclusions: The AI platform may contribute to the additional education of patients in the field of dental implantology and aid in understanding treatment procedures. However, it is concerning that ChatGPT may exhibit bias regarding dental implant brands, which could impact patient guidance.