Chyong-Ru Liu , Yao-Chin Wang , Tonny Menglun Kuo , Cheng-Hsiung Tsui , Hsuan Chen
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Healing experiences at resort hotels (HERH): Conceptualization and scale development
Anchored in healing experiences literature and therapeutic landscapes theory, this study aims to develop a Healing Experiences at Resort Hotels (HERH) scale. Study 1 comprises an extensive review and culminates in the initial identification of five dimensions. Subsequent intensive interviews with ten interviewees yield 170 statements, which are refined into 26 items spanning five dimensions. In Study 2, through exploratory structural equation modeling using 280 survey responses, results are refined to 22 items across four dimensions: sensory healing, social healing, wellness and cultural healing, and natural healing. With another 574 survey responses, Study 3 then confirms the scale’s reliability, construct and discriminant validity, and criterion-related validity. This four-dimensional 22-item HERH scale constitutes a groundbreaking effort to create a comprehensive scale for healing experiences at resort hotels. As a practical tool, the HERH can be applied by hoteliers to evaluate the quality of healing experiences at resort hotels.
期刊介绍:
The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation.
In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field.
The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.