品牌形象、感知质量和促销对火车票购买兴趣的影响

Fiqri Fiqri, I. Fuady, Titien Yusnita
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摘要

运输市场的激烈竞争使从事陆路运输的公司面临许多挑战,因此,印尼陆路运输公司 PT.Kereta Api Indonesia (Persero) 陆上运输公司必须有办法与多家海陆空运输公司竞争。在陆地上本身就有很多竞争者,包括公共汽车、铁路、旅游和私家车。当然,要在竞争中获胜,PT.Kereta Api Indonesia (Persero) 需要采取促进收入、品牌形象和准确评估质量等方式,以便不仅在陆路运输领域,而且在空中和海上运输领域竞争。研究人员采用了描述性方法和定量方法,通过问卷收集数据。研究的样本人群是爪哇岛上的高一学生。本研究的数据分析采用了双重线性回归和描述性统计测试。研究结果表明,只有品牌形象具有强烈的购买意向,从分析结果可知,品牌形象影响购买倾向,这从值 t(54) = 5,386;P0,05 可知,而质量感知对购买意向没有影响,其中 t(54 = 0,902;P >0,05。这证明促销活动不会影响购买兴趣,质量感知也不会影响购买意向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Citra Merek, Kualitas yang Dirasa dan Promosi Penjualan terhadap Minat Beli Tiket Kereta Api
The fierce competition in the transport market makes the companies that operate in this land transport have many challenges to face, so Transport company PT. Kereta Api Indonesia (Persero) on land belongs to this country must have a way to be able to compete with several transportation companies that are on both those in the air and those at sea. On the land itself a lot of competitors ranging from buses, railways, travel, and private vehicles. Certainly to win the competition PT. Kereta Api Indonesia (Persero) needs a way such as promotion of revenue, brand image, and accurately assessed quality to be taken in order to compet not only in the sector of land transport but also with air and maritime transport. Researchers use descriptive methods with a quantitative approach where data collection uses questionnaires. The study's sample population is a S1 student who is on the island of Java. Double linear regression and a descriptive statistical test were employed in this study's data analysis. The study's findings demonstrated that only the brand image with intense purchase intent from the analysis results is known that brand image influences the inclination to make purchases, this is known from the value t (54) = 5,386;P<0,05, whereas the promotion of sales has no influence over buying interest, whereas t(54) = -1,267;P>0,05 and the quality perceived does not have an effect on purchase intent, where t(54 = 0,902;P >0,05. This proves that sales promotion does not affect purchasing interest and the perception of quality does not influence purchase intent.
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