Soraya González-Mendes, Fernando García-Muiña, Rocío González-Sánchez
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引用次数: 0
摘要
本文研究了区块链技术在旅游业中的应用,回顾了其发展历程,并制定了未来的研究议程。本文对 2017 年至 2023 年第一季度的 98 篇出版物进行了半系统性的文献综述,这些出版物已在 Web of Science 数据库中编入索引。随后对最新论文(2022 年至 2023 年 3 月)进行了深入分析。研究重点是流程的改进、流程与其他技术的互动以及对环境的适应。不过,这些研究表明,需要进一步研究社会和法律方面的问题。此外,面对新的可持续发展模式或危机环境,区块链技术可以成为一种有利的工具。最后,考虑到新的研究方向,确定了五个方面(社会、组织、技术、可持续和经济)以及制定监管框架和与其他技术互动的必要性。
Blockchain revolution in the tourism industry: A semi-systematic literature review
This paper investigates the application of blockchain technology in the tourism industry, reviews its evolution and develops a future research agenda. A semi-systematic literature review was conducted of 98 publications from 2017 to the first quarter of 2023, indexed in the Web of Science database. This is followed by an in-depth analysis of the most recent papers (2022 to March 2023). The research focuses on the improvement of processes, their interaction with other technologies and adaptation to the environment. However, the studies show the need for further study on social and legal aspects. In addition, blockchain technology could be an enabling tool in the face of new sustainability paradigms or crisis environments. Finally, considering new lines of research, five dimensions were identified (social, organisational, technological, sustainable and economic) as well as the need to develop a regulatory framework and interaction with other technologies.
期刊介绍:
The European Journal of Tourism Research is an open access academic journal in the field of tourism, published by Varna University of Management, Bulgaria. Its aim is to provide a platform for discussion of theoretical and empirical problems in tourism. Publications from all fields, connected with tourism such as tourism management, tourism marketing, tourism sociology, psychology in tourism, tourism geography, political sciences in tourism, mathematics, tourism statistics, tourism anthropology, culture and tourism, heritage and tourism, national identity and tourism, information technologies in tourism and others are invited.