A STUDY ON JOB ANALYSIS IN COMMUNITY PHARMACIES: CASE OF ANKARA

Objective: Job analysis is a method in which the duties and responsibilities in an organization are examined and researched systematically. The aim of this study is to determine both the workload of the pharmacist including the consultation to the patients and administrative works in community pharmacies, and the time allocated to these responsibilities. We are presenting advices which increase the productivity of the management. Material and Method: This study is descriptive-survey research. In this research, the survey method was used as a data collection tool. A questionnaire was prepared for the study, which was created by conducting interviews identifying the tasks that the pharmacists do in their routine. The survey was applied to a small number of pharmacists. The final version was sent by e-mail to pharmacists located in Ankara. Result and Discussion: It was determined that pharmacists spend most of their time in the pharmacy on patient counseling. Pharmacy staff assist the pharmacist with counseling, but mostly with administrative work. This study is important for the students who plan to be community pharmacists to be able to manage their pharmacies efficiently. It shows that the work awaits them in a community pharmacy and the time to do the work in the pharmacy on average basis.