倦怠:威胁工作场所福祉和组织成功的普遍挑战

Loubna Bouhsaien, A. Azmani
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引用次数: 0

摘要

研究目的本研究旨在通过引入一种采用贝叶斯网络和模糊逻辑的新型混合方法,解决员工职业倦怠日益普遍的问题。这种方法旨在全面识别和应对职业倦怠风险。理论框架:本研究借鉴了倦怠理论以及贝叶斯网络和模糊逻辑,为理解倦怠的复杂性和评估所建议的混合方法的有效性奠定了坚实的基础。方法:研究方法包括模型开发阶段,利用 OpenMarkov 和 FisPro 将贝叶斯网络和模糊逻辑整合在一起。数据收集涉及多方面的方法,包括调查、专家访谈和文献综述,重点关注工作量、工作环境、心理学和其他影响职业倦怠的相关因素。结果与讨论:研究结果表明,在沟通薄弱、工作量大、障碍少的情况下,职业倦怠的表现程度往往较低;而在沟通薄弱、工作量偶尔激增、障碍适中等因素导致职业倦怠的情况下,职业倦怠则会加剧。我们将在理论框架内对这些结果进行分析,强调它们对个人福祉和组织成功的影响。研究意义:本研究为企业,尤其是人力资源经理提供了可操作的见解,以加强员工心理支持系统,推进组织目标的实现。积极应对职业倦怠风险可以提高员工的幸福感和组织的整体绩效。原创性/价值:通过提出一种融合贝叶斯网络和模糊逻辑的混合方法来全面应对职业倦怠风险,本研究为现有文献做出了贡献。创新的方法论和实际意义强调了本研究对努力减轻员工倦怠的组织的意义和适用性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
BURNOUT: A PERVASIVE CHALLENGE THREATENING WORKPLACE WELL-BEING AND ORGANIZATIONAL SUCCESS
Objective: This study aims to tackle the increasing prevalence of employee burnout by introducing a novel hybrid methodology employing Bayesian networks and fuzzy logic. This approach seeks to identify and address burnout risks comprehensively.   Theoretical Framework: Drawing from burnout theories alongside Bayesian networks and fuzzy logic, this research establishes a robust foundation for understanding burnout complexities and evaluating the efficacy of the proposed hybrid approach.   Method: The methodology encompasses a model development phase utilizing OpenMarkov and FisPro to integrate Bayesian networks and fuzzy logic. Data collection involved a multifaceted approach including surveys, expert interviews, and a thorough review of literature focusing on workload, work environment, psychology, and other pertinent factors influencing burnout.   Results and Discussion: Findings indicate that burnout tends to manifest at lower levels in scenarios characterized by weak communication, high workload, and low obstacles, while it escalates in situations marked by weak communication, occasional workload spikes, and moderate obstacles, among other contributing factors. These results are analyzed within the context of the theoretical framework, emphasizing their implications for individual well-being and organizational success.   Research Implications: This study provides actionable insights for companies, particularly human resources managers, to bolster employee psychological support systems and advance organizational objectives. Proactively addressing burnout risks can enhance both employee well-being and overall organizational performance.   Originality/Value: By proposing a hybrid methodology that merges Bayesian networks and fuzzy logic to comprehensively tackle burnout risks, this research contributes to the existing literature. The innovative methodology and practical implications underscore the significance and applicability of this study for organizations striving to mitigate burnout within their workforce.
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