临时人员:威胁还是机遇

IF 5.6 1区 医学 Q1 HEALTH CARE SCIENCES & SERVICES
Richard Lilford
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引用次数: 0

摘要

医疗队伍是服务质量的关键。各机构有责任发展其员工队伍,确保专业发展、良好治理,并不时对员工进行纪律处分。但是,如果部分医务人员是从外部聘请来填补轮值空缺的呢?这就是 "临时工 "的世界--一支在组织内但不属于组织的流动医疗队伍。世界上许多国家都有临时医生。在英语国家1 、西欧2 3 和美国都有一个蓬勃发展的国际市场,仅退伍军人管理局每年就为临时医务人员支付约 5000 万美元。弗格森及其同事通过基于访谈和焦点小组的深入定性研究,窥探了医疗临时人员的世界。5 参与者包括临时人员、非临时人员临床医生和服务经理以及病人,他们大多来自英格兰的医院和初级保健中心。重点是 "临时医生的工作安排如何影响质量和安全"。基于之前的叙述性系统综述6 ,作者声称他们已经开展了最大规模的有关临时工的研究。作者还称,现有文献 "主要是针对具体情况的",并未涉及更广泛的组织系统对临时工绩效的影响。弗格森等人的研究发现,临时工的生活是艰难而孤独的,为不安全的实践开辟了许多途径。5 首先,临时工在从一个组织转到另一个组织时很难适应不同的程序和规程,尽管有时这...
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Locums: threat or opportunity
The medical workforce is key to service quality. Organisations have a duty to develop their workforce—to ensure professional development, good governance and, from time to time, discipline staff. But what if part of the workforce is contracted from outside to fill gaps in the rota? That is the world of the ‘locum’—a peripatetic medical workforce that is in, but not of, the organisation. Locum doctors are deployed in many countries of the world. There is a thriving international market across English-speaking countries,1 Western Europe2 3 and in the USA, where the Veterans Administration alone pays about $50 million per annum for temporary medical staff.4 Considering the size and importance of this human resources market, the subject has attracted surprisingly little academic attention. Ferguson and colleagues peer into the world of the medical locum through an in-depth qualitative study based on interviews and focus groups.5 Participants included locums, non-locum clinicians and service managers as well as patients, mostly from hospitals and primary care centres in England. The emphasis is on ‘ how locum doctor working arrangements affect quality and safety’ . Based on their previous narrative systematic review,6 the authors claim that they have conducted the largest study on the topic of locums. The authors also claim that the existing literature is ‘ largely contextual’ and does not cover the influence of the broader organisational system on the performance of locums. Ferguson et al ’s study found that the life of the locum is a difficult and lonely one, opening up many pathways to unsafe practice.5 First, it is very difficult for locums to adapt to different procedures and protocols as they move from one organisation to the next, although occasionally this …
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来源期刊
BMJ Quality & Safety
BMJ Quality & Safety HEALTH CARE SCIENCES & SERVICES-
CiteScore
9.80
自引率
7.40%
发文量
104
审稿时长
4-8 weeks
期刊介绍: BMJ Quality & Safety (previously Quality & Safety in Health Care) is an international peer review publication providing research, opinions, debates and reviews for academics, clinicians and healthcare managers focused on the quality and safety of health care and the science of improvement. The journal receives approximately 1000 manuscripts a year and has an acceptance rate for original research of 12%. Time from submission to first decision averages 22 days and accepted articles are typically published online within 20 days. Its current impact factor is 3.281.
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