探索社交媒体影响者的可信度对消费者行为的影响:实证研究

R.V. Suganya, S. Asan Bawa
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引用次数: 0

摘要

在当代数字营销领域,社交媒体影响者在塑造消费者行为方面发挥着举足轻重的作用。本研究旨在探讨社交媒体影响者可信度维度对消费者行为各个方面的影响。通过对文献的全面回顾,研究人员确定并探讨了多个可信度维度,包括专业知识、可信度、吸引力和购买意向等。在方法上,本研究采用了混合方法,将定量调查与对影响者和消费者的定性访谈相结合。定量阶段包括大规模调查,以评估可信度维度与消费者行为(如购买意向、产品推荐和品牌忠诚度)之间的关系。与此相反,定性阶段则通过深度访谈深入研究可信度的细微差别,揭示影响者和消费者的观点。这项研究的结果有望为数字时代的影响者营销动态提供有价值的见解。通过剖析影响者可信度的各个层面,研究人员旨在为营销人员和品牌经理提供对可信度的不同层面如何影响消费者决策过程的细致入微的理解。此外,本研究通过探索可能影响可信度与消费者行为关系的潜在调节因素和环境变量,为不断发展的影响者营销文献做出了贡献。总之,本研究希望弥补在理解社交媒体影响者可信度维度与消费者行为之间错综复杂的联系方面存在的差距,最终帮助企业制定更有效的影响者营销策略,提高消费者在数字时代的参与度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring the Influence of Social Media Influencers’ Credibility on Consumer Behavior: An Empirical Study
In the contemporary landscape of digital marketing, social media influencers play a pivotal role in shaping consumer behavior. This study aims to investigate the impact of social media influencer credibility dimensions on various facets of consumer behavior. Drawing from a comprehensive review of the literature, researcher identify and explore multiple credibility dimensions, including expertise, trustworthiness, attractive, and purchase intention, among others. Methodologically, this research employs a mixed-method approach, combining quantitative surveys and qualitative interviews with both influencers and consumers. The quantitative phase involves a large-scale survey to assess the relationships between credibility dimensions and consumer behaviors, such as purchase intentions, product recommendations, and brand loyalty. In contrast, the qualitative phase delves into the nuanced aspects of credibility through in-depth interviews, shedding light on the influencers’ and consumers’ perspectives. The findings of this study are expected to offer valuable insights into the dynamics of influencer marketing in the digital era. By dissecting the various dimensions of influencer credibility, researcher aim to provide marketers and brand managers with a nuanced understanding of how different facets of credibility impact consumer decision-making processes. Additionally, this research contributes to the evolving literature on influencer marketing by exploring potential moderating factors and contextual variables that may influence the credibility-consumer behavior relationship. In conclusion, this study aspires to bridge the existing gap in understanding the intricate connections between social media influencer credibility dimensions and consumer behavior, ultimately empowering businesses to develop more effective influencer marketing strategies and enhance consumer engagement in the digital age.
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