提升购买意向:电子口碑(eWOM)的共鸣

R.V. Suganya, G. Venkateshwaran
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引用次数: 0

摘要

本研究探讨了电子口碑(eWOM)在提升消费者购买意向方面的影响力。在数字时代,电子口碑已成为影响消费者行为和品牌偏好的动态力量。本研究旨在揭示电子口碑与消费者产生共鸣并影响其购买意愿的机制。研究目标的界定十分严谨,主要集中在确定关键的网络口碑因素、研究这些因素对消费者认知的影响,以及探讨这些因素如何影响购买意向。对该领域现有文献的全面回顾为本研究奠定了基础。为确保获得可靠的研究结果,本研究采用了严格的参与者选择方法,囊括了不同人口统计和消费群体的多样性。数据收集策略包括调查、访谈和在线互动分析,并考虑到知情同意和隐私保护等道德因素。这项研究的结果阐明了网络口碑在影响消费者认知和购买意向方面的重要作用。它为企业、营销人员和数字平台提供了宝贵的见解,帮助他们利用网络口碑的潜力,将其作为品牌推广和客户参与的战略工具。通过揭示网络口碑在现代市场中的共鸣,本研究为不断发展的数字营销和消费者行为讨论做出了贡献。它为企业提供了有效利用网络口碑的可行策略,在一个日益互联和数字化的世界中培养品牌忠诚度并推动购买意向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Elevating Purchase Intentions: The Resonance of Electronic Word of Mouth (eWOM)
This research investigates the influential power of Electronic Word of Mouth (eWOM) in elevating purchase intentions among consumers. In the digital age, eWOM has emerged as a dynamic force shaping consumer behavior and brand preferences. This study aims to unravel the mechanisms through which eWOM resonates with consumers, impacting their intentions to make purchases. The research objectives are meticulously defined, focusing on the identification of key eWOM factors, an examination of their impact on consumer perceptions, and an exploration of how these factors influence purchase intentions. A comprehensive review of existing literature in the field sets the stage for this inquiry. To ensure robust findings, the study employs rigorous participant selection methods, embracing diversity across demographics and consumer segments. Data collection strategies encompass surveys, interviews, and analysis of online interactions, underpinned by ethical considerations such as informed consent and privacy protection. The findings of this research illuminate the significant role of eWOM in shaping consumer perceptions and purchase intentions. It offers valuable insights for businesses, marketers, and digital platforms seeking to harness the potential of eWOM as a strategic tool for brand promotion and customer engagement. By shedding light on the resonance of eWOM in the modern marketplace, this study contributes to the evolving discourse on digital marketing and consumer behavior. It equips businesses with actionable strategies to leverage eWOM effectively, fostering brand loyalty and driving purchase intentions in an increasingly interconnected and digital world.
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