快递:彩虹行动:让我们为 "善行行动 "增添 LGBTQ+ 色彩

IF 4.8 3区 管理学 Q1 ENGINEERING, MANUFACTURING
Priyank Arora
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引用次数: 0

摘要

管理科学和运营管理(MS 和 OM)领域的学者们继续为 "用良好的运营做好事 "这一理念做出重大贡献。令人印象深刻的是,MS 和 OM 文献已发展出多个亲社会子流,如医疗保健运营、可持续发展和非营利运营;然而,据我所知,在顶级 MS 和 OM 期刊中,只有两篇研究在摘要、关键词或引言中提到了 LGBTQ+ 相关术语(一篇发表于 1989 年,另一篇发表于 2021 年)。LGBTQ+ 群体是社会不可分割的一部分,该领域在影响其成员的经济和社会生活方面有着巨大的潜力。MS 和 OM 学者可以更多地关注运营决策与 LGBTQ+ 社区交界处的研究问题,我称之为 "彩虹运营"。本研究通过引用现有的几项研究,展示如何使用类似的先进技术和工具来回答有关彩虹业务的有趣、丰富且有影响力的研究问题,从而在 MS 和 OM 文献中推进 LGBTQ+ 的多样性、公平性和包容性。我列举了一些激励性的例子和支持性统计数据,讨论了 MS 和 OM 学者的相关工作,并围绕以下三个主题提出了未来研究的几条途径:服务提供环境中的 LGBTQ+ 客户、当代工作场所中的 LGBTQ+ 员工以及全球供应链中的 LGBTQ+ 社区。我的目标是启发 MS 和 OM 学者更广泛地思考我们的学科,并就与 LGBTQ+ 社区相关的研究问题提供有价值的运营相关观点。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
EXPRESS: Rainbow Operations: Let’S Add LGBTQ+ Colors to “Doing Good with Good Operations”
Scholars in management science and operations management (MS and OM) continue to make significant contributions to the notion of “doing good with good operations.” Impressively, the MS and OM literature has developed several pro-social sub-streams, such as healthcare operations, sustainability, and nonprofit operations; however, to the best of my knowledge, there are only two studies in the top MS and OM journals that mention LGBTQ+-related terms in their abstracts, keywords, or introductions (one appeared in 1989 and the other in 2021). The LGBTQ+ community is an integral part of society, and the field has significant potential to impact the lives of its members economically and socially. MS and OM scholars could pay greater attention to research problems at the interface of operational decision-making and the LGBTQ+ community, which I term “rainbow operations.” This study advances LGBTQ+ diversity, equity, and inclusion within the MS and OM literature by invoking several existing studies and showcasing how similar state-of-the-art techniques and tools can be used to answer interesting, rich, and impactful research questions concerning rainbow operations. I present motivating examples and supporting statistics, discuss related work by MS and OM scholars, and suggest several avenues for future research around the following three themes: LGBTQ+ clients in service delivery settings, LGBTQ+ employees in contemporary workplaces, and LGBTQ+ community in global supply chains. My goal is to inspire MS and OM scholars to think more broadly about our discipline and offer valuable operations-related perspectives on research problems of relevance to the LGBTQ+ community.
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来源期刊
Production and Operations Management
Production and Operations Management 管理科学-工程:制造
CiteScore
7.50
自引率
16.00%
发文量
278
审稿时长
24 months
期刊介绍: The mission of Production and Operations Management is to serve as the flagship research journal in operations management in manufacturing and services. The journal publishes scientific research into the problems, interest, and concerns of managers who manage product and process design, operations, and supply chains. It covers all topics in product and process design, operations, and supply chain management and welcomes papers using any research paradigm.
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