揭开等级制度的面纱:分析主管与员工对话中的权力动态

Baiq Jihan Olvy Wanasatya, L. Muhaimi
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引用次数: 0

摘要

本研究旨在通过分析工作场所的语言和权力动态,了解、揭示并挑战社会不平等现象。本研究采用定性方法,重点关注主管与员工之间的互动。通过对互动过程进行录音来收集数据,然后转录成文本。数据分析过程包括三个主要步骤:数据还原、数据显示和结论得出。使用戴尔-海姆斯的 "说话理论 "对转录文本进行了分析,该理论有助于对互动的各个组成部分进行分类。本研究揭示了一个以尊重语言和等级关系为特征的正式和专业的环境。对话围绕专业任务和职责展开,如参加会议、递送信件和组织五人制足球赛的参与者。本研究还强调了交流中的等级结构和对权威人士的尊重。对话内容被归类为以任务为导向的话语和以解决问题为导向的话语的结合。它强调了认识和理解权力动态的重要性,以鼓励在工作场所进行更加公平和有效的交流与合作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Unmasking Hierarchies: Analyzing Power Dynamics in Supervisory Discourse with Staff
This study aims to understand, reveal, and challenge social inequalities through the analysis of language and power dynamics in the workplace. Using qualitative approach, this study focuses on the interactions between supervisors and staffs. The data were collected by voice recording the interaction process, and were then transcribed into text. The data analysis process involved three main steps: data reduction, data display, and conclusion drawing. The transcribed text was analyzed using Dell Hymes' Speaking Theory, which helped categorize the various components of the interaction. This study reveals a formal and professional setting characterized by respectful language and hierarchical relationships. The conversation revolves around professional tasks and responsibilities such as attending meetings, delivering letters, and organizing participants for a futsal event. This study also highlights the structured hierarchy in the communication and the respect given to those in authority. The conversation's content is classified as a combination of task-oriented and problem-solving discourse. It underscores the importance of recognizing and comprehending power dynamics to encourage more equitable and effective communication and collaboration in the workplace. 
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