数字交易信任和网站声誉对客户通过鞋类网站购买意向的影响分析

Y. Setianti, Emma Budi Sulistiarini, Bambang Sugiharto, Elizabeth, Arif Syaifudin
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引用次数: 0

摘要

本研究探讨了感知到的网站声誉、相对优势、感知到的网站形象和信任是如何影响网购态度和购买意向的。研究人员在本研究中采用了调查法进行描述性研究。调查中使用了调查问卷。居住在 Jabodetabek 的电子商务消费者构成了研究对象。研究人员使用判断抽样法,采用了非概率抽样技术。本研究采用了单横截面法进行数据收集。数据分析将采用结构方程模型法。使用的程序是 Amos。根据数据处理结果发现,首先,相对利润、信任度和网站形象都会受到感知网站声誉的显著正向影响。其次,信任度、对网站的感知以及对在线商务的态度都会因相对优势而大大改善。第三,对网站的认知对网络购买的态度有不利影响。第四,信任对网络购物的态度有积极影响,但影响不大。对网络购物的看法对第五种购买意向有明显的积极影响。这表明,消费者通过网站购买的意愿与他们对网络购买的态度呈正相关。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of The Influence of Trust In Digital Transactions and Website Reputation on Customers Purchase Intention Through Footwear Website
This study examines how attitudes regarding online buying and the consequences for purchase intention are influenced by perceived website repute, relative advantage, perceived website image, and trust. Researchers employed a survey method in this study to conduct descriptive research. A questionnaire was used in this survey approach. E-commerce consumers who reside in Jabodetabek make up the study's population. Using judgmental sampling, the researcher employed a non-probability sampling technique. In this study, the single-cross-sectional approach was employed for data collecting. The structural equation model method will be used to analyze the data. Amos is the program that's being used. According to the data processing results, it was discovered that, in the first place, relative profits, trust, and website image are all significantly positively impacted by perceived website reputation. Second, trust, the perception of websites, and attitudes toward online commerce are considerably improved by relative advantage. Third, perceptions of websites have a detrimental effect on attitudes toward internet buying. Fourth, sentiments toward internet purchasing are positively impacted by trust, though not much. Opinions regarding internet purchasing significantly positively influence fifth intentions to purchase. This demonstrates that consumers' intentions to buy through a website positively correlate with their attitude about online buying.  
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