情绪衰竭对 COVID-19 恐惧的麻木效应以及对印度医护人员工作满意度和工作生活质量的对比效应

IF 1 Q4 HEALTH POLICY & SERVICES
Garima Saini, S. Dash, L. K. Jena
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引用次数: 0

摘要

本研究将医护人员的 COVID-19 恐惧概念化为一种工作资源(工作意义)和工作需求(身体和情感需求),同时探讨其对医护人员工作满意度和工作生活质量的影响。在提出的框架中研究了情绪衰竭对 COVID-19 恐惧的潜在麻木效应。使用标准化量表从 202 名印度医护人员处收集了数据,并使用 Smart PLS 2.0 进行了分析。结果表明,COVID-19 恐惧与工作满意度呈显著正相关,与工作质量呈显著负相关。研究结果验证了 COVID-19 恐惧同时作为工作资源和工作需求的假设。COVID-19 恐惧通过降低工作质量对工作满意度产生间接的负面影响。医护人员的情绪衰竭降低了医护人员的 COVID-19 恐惧感,这表明情绪衰竭对唤醒情绪有麻木作用。据我们所知,这项研究是首次将同一因素(COVID-19 恐惧)同时作为一个职业群体(医护人员)的工作资源和工作需求的研究。COVID-19 恐惧能够同时增加医护人员的工作意义并降低他们的工作生活质量,这表明医护管理人员需要制定政策,使医护人员能够同时感知到强烈的情绪,从而突出他们的工作意义,并使他们免受情绪、认知和身体需求后果的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Numbing Effect of Emotional Exhaustion on COVID-19 Fear and Contrasting Effect on 
Job Satisfaction and Quality of Work Life 
Among Indian Healthcare Workers
The study conceptualises COVID-19 fear among healthcare workers as a job resource (meaningfulness of work) and job demand (physical and emotional demands), while exploring its effect on healthcare workers’ job satisfaction and quality of work life. The potential numbing effect of emotional exhaustion on COVID-19 fear is studied in the proposed framework. Data were collected from 202 Indian healthcare workers using standardised scales and analysed using Smart PLS 2.0. The results indicate that COVID-19 fear has a significant positive relationship with job satisfaction and a significant negative association with quality of work. The study results validate the hypotheses that COVID-19 fear simultaneously acts as a job resource and job demand. COVID-19 fear had an indirect, negative effect on job satisfaction via reduced quality of work. Emotional exhaustion in healthcare workers reduced healthcare workers’ COVID-19 fears, suggesting a numbing effect of emotional exhaustion on the arousal of emotions. The study is among the first, to the best of our knowledge, that identify the same factor (COVID-19 fear) as both a job resource as well as a job demand for an occupational group (healthcare workers). The ability of COVID-19 fear to simultaneously increase the meaningfulness of the job for healthcare workers and reduce their quality of work life suggests that healthcare administrators need to espouse policies that simultaneously enable healthcare workers to perceive strong emotions that make the meaning of their job salient and buffer them from the emotional, cognitive and physical demands consequences.
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来源期刊
Journal of Health Management
Journal of Health Management HEALTH POLICY & SERVICES-
CiteScore
3.40
自引率
0.00%
发文量
84
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