Looking back and beyond the complex dynamics of humanitarian operations

Purpose Due to the unknown location, size and timing of disasters, the rapid response required by humanitarian operations (HO) faces high uncertainty and limited time to raise funds. These harsh realities make HO challenging. This study aims to systematically capture the complex dynamic relationships between operations in humanitarian settings. Design/methodology/approach To achieve this goal, the authors undertook a systematic review of the extant academic literature linking HO to system dynamics (SD) simulation. Findings The research reviews 88 papers to propose a taxonomy of different topics covered in the literature; a framework represented through a causal loop diagram (CLD) to summarise the taxonomy, offering a view of operational activities and their linkages before and after disasters; and a research agenda for future research avenues. Practical implications As the authors provide an adequate representation of reality, the findings can help decision makers understand the problems faced in HO and make more effective decisions. Originality/value While other reviews on the application of SD in HO have focused on specific subjects, the current research presents a broad view, summarising the main results of a comprehensive CLD.