毕业生的就业能力:埃及的酒店业 4.0 和技能差距

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摘要

本研究旨在探讨酒店业所需的技能与酒店业高等教育毕业生所掌握的技能之间的一致性,以应对影响毕业生就业能力的工业 4.0。此外,本研究还旨在探讨酒店管理课程中对毕业生就业能力产生负面影响的技能差距,并强调酒店经营者在招聘应届毕业生从事酒店入门级工作时至关重要的基本技能。研究工具包括基于四项研究的 38 项技能,构成了一个广泛的就业能力技能框架。研究以开罗 29 家五星级酒店的五名运营经理共 145 名职业经理人为样本。研究结果表明,酒店业的要求与高等教育的成果不一致,遗憾的是,在所有技能方面都发现了差距。此外,研究结果还强调,酒店业非常重视软技能和个人态度,将其作为就业能力的基础,这就要求对酒店管理课程进行认真修订,以弥补技能方面的不足,确保满足酒店业的要求,提高毕业生的就业能力。关键词:工业 4.0;就业技能;课程;软技能;技能差距
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Graduates' Employability: Hospitality Industry 4.0 and Skill Gaps in Egypt
The study aims to examine the alignment between the skills required by the hospitality industry and the skills possessed by hospitality higher education graduates in response to Industry 4.0, which affects graduates’ employability. In addition, the study aims to explore skill gaps in the hotel management curriculum that negatively affect graduates’ employability and to highlight the essential skills that are crucial for hotel operators while recruiting fresh graduates for entry-level hotel jobs. The research instrument comprises 38 skills based on four studies to constitute a broad framework of employability skills. The research targeted a total sample of 145 professional managers, representing five operational managers in 29 5-star hotels in Cairo. The results revealed unalignment between hospitality industry requirements and higher education deliverables, and unfortunately, gaps were identified in all skills. Moreover, the result emphasized the great concern that the hospitality industry gives to soft skills and personal attitudes as a basis for its employability, which demands a careful revision of hotel management curricula to treat any shortages in skills and ensure the fulfillment of hospitality industry requirements to enhance graduates' employability. Keywords: industry 4.0, employability skills, curriculum, soft skills, skill gaps
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