COVID-19 期间的危机沟通：宾夕法尼亚州和佛罗里达州地方政府的启示

IF 1.9 Q3 PUBLIC ADMINISTRATION

Risk, Hazards & Crisis in Public Policy Pub Date : 2024-02-19 DOI:10.1002/rhc3.12291

Vaswati Chatterjee, Theodore Arapis

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引用次数: 0

摘要

本研究探讨了地方政府（LGs）在 2019 年冠状病毒疾病大流行期间采取危机公关策略的决定因素。认识到危机公关在公共卫生突发事件中的关键作用以及地方政府作为一线响应者的核心作用，本研究为大流行病的应对和管理提供了宝贵的见解。我们采用普通最小二乘法回归法，分析了大流行病管理调查的数据，该调查于 2021 年春季在宾夕法尼亚州和佛罗里达州的市政管理人员中发放。根据我们的结果，地方政府管理人员对学校和企业关闭的担忧以及他们的效率信念对传播策略的采用产生了积极影响。我们的研究结果还表明，"CARES 法案 "提供的资金大大提高了地方政府实施这些策略的能力。此外，我们的研究还强调了社区脆弱性因素对危机公关工作的重要影响。

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Crisis communication during COVID‐19: Insights from Pennsylvania and Florida local governments

This study examines the determinants of local governments’ (LGs') adoption of crisis communication strategies during the coronavirus disease 2019 pandemic. Recognizing the pivotal role of crisis communication in public health emergencies and the central role of LGs as frontline responders, this research offers valuable insight into pandemic response and management. Employing ordinary least squares regression, we analyzed data from our Pandemic Management Survey, which was distributed across Pennsylvania and Florida municipal executives during the spring of 2021. According to our results, LG managers’ concerns related to school and business closures, as well as their efficacy beliefs, had a positive impact on the adoption of communication strategies. Our results also showed that funding from the CARES Act significantly improved LGs’ capacity to implement these strategies. Additionally, our study underscores the significance of community vulnerability factors in shaping crisis communication efforts.

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来源期刊

Risk, Hazards & Crisis in Public Policy PUBLIC ADMINISTRATION-

CiteScore

7.50

自引率

8.60%

发文量

期刊介绍： Scholarship on risk, hazards, and crises (emergencies, disasters, or public policy/organizational crises) has developed into mature and distinct fields of inquiry. Risk, Hazards & Crisis in Public Policy (RHCPP) addresses the governance implications of the important questions raised for the respective fields. The relationships between risk, hazards, and crisis raise fundamental questions with broad social science and policy implications. During unstable situations of acute or chronic danger and substantial uncertainty (i.e. a crisis), important and deeply rooted societal institutions, norms, and values come into play. The purpose of RHCPP is to provide a forum for research and commentary that examines societies’ understanding of and measures to address risk,hazards, and crises, how public policies do and should address these concerns, and to what effect. The journal is explicitly designed to encourage a broad range of perspectives by integrating work from a variety of disciplines. The journal will look at social science theory and policy design across the spectrum of risks and crises — including natural and technological hazards, public health crises, terrorism, and societal and environmental disasters. Papers will analyze the ways societies deal with both unpredictable and predictable events as public policy questions, which include topics such as crisis governance, loss and liability, emergency response, agenda setting, and the social and cultural contexts in which hazards, risks and crises are perceived and defined. Risk, Hazards & Crisis in Public Policy invites dialogue and is open to new approaches. We seek scholarly work that combines academic quality with practical relevance. We especially welcome authors writing on the governance of risk and crises to submit their manuscripts.