Dana R. Vashdi, Jingqiu Chen, Qingyue Fan, Peter A. Bamberger
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引用次数: 0
摘要
尽管团队相互依赖对团队绩效的影响已得到公认,但人们对团队相互依赖对团队成员情绪状态的影响却知之甚少。借鉴资源保护(COR)理论,我们提出了团队相互依赖对两种不同负面情绪状态(NES)--无力感和孤独感--影响的双路径模型。更具体地说,我们认为,一方面,团队相互依赖可以通过促进支持资源(即社会支持)的增加来降低成员对消极情绪状态的脆弱性。另一方面,团队相互依赖也可能通过以情绪衰竭形式表现出来的调节资源耗竭而增加成员对 NES 的脆弱性。此外,我们还提出,团队目标导向可以缓和这些间接影响。我们使用制造业工人样本的三波时滞数据对这一模型进行了测试,发现假设的双重途径得到了支持,更具体地说,有证据表明:(a)团队相互依赖通过社会支持对无力感和孤独感产生了间接的保护作用;(b)团队相互依赖通过情绪耗竭对无力感和孤独感产生了间接的脆弱性作用,尤其是在以高团队绩效目标为导向的团队成员中。本文还讨论了其理论和实践意义。
Supportive but Exhausting: A Dual-path Model of Team Interdependence and Member Negative Emotional States
Although the implications of team interdependence for team performance are well established, little is known regarding its consequences on the team members’ emotional states. Drawing from Conservation of Resources (COR) theory, we propose a dual-path model of the impact of team interdependence on two distinct negative emotional states (NES), powerlessness and loneliness. More specifically, we argue that on the one hand, team interdependence can reduce member’s vulnerability to NES by facilitating a gain in support resources (i.e., social support). On the other hand, team interdependence may also increase members’ vulnerability to NES via the depletion of regulatory resources manifesting in the form of emotional exhaustion. Additionally, we propose that team goal orientations moderate these indirect effects. Testing this model using three waves of time-lagged data from a sample of manufacturing workers, we find support for the hypothesized dual pathways, and more specifically evidence of: (a) an indirect protective effect of team interdependence via social support on both powerlessness and loneliness, and (b) an indirect vulnerability effect of team interdependence via emotional exhaustion on both powerlessness and loneliness, particularly among members of teams characterized by a high team performance goal orientation. Theoretical and practical implications are discussed.