万隆市猫粮顾客的品牌形象、价格和重购意向

Dede Geri Gantara, F. F. Sigarlaki
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引用次数: 0

摘要

本研究旨在分析万隆市顾客对 Powercat 猫粮产品的品牌形象和价格的回购意向。本研究的调查对象包括年龄≥17 岁、居住在万隆市、购买过 Powercat 猫粮产品的顾客。本研究的样本量为 90 名受访者,采用目的性抽样法选出。本研究于 2023 年 11 月在万隆市进行,采用五点李克特在线问卷的定量方法。本研究采用了分析技术,如工具的有效性和可靠性评估、经典假设检验和多元线性回归假设检验。本研究以社会科学统计程序(SPSS)第 25 版为支持。关于本研究中导致再购买意愿的变量关系的所有假设都得到了支持。因此,顾客对电力猫猫粮产品的回购意向主要有两个触发因素:品牌形象和顾客对价格的感知。此外,研究结果表明,品牌形象对顾客回购意向的形成影响最大。本研究的结果为力猫(Powercat)提供了一个实用的启示,即力猫(Powercat)应注重制定战略,提高顾客对品牌形象和价格的感知,从而提高力猫(Powercat)顾客的回购意向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Brand Image, Price, and Repurchase Intention of Powercat Cat Food Customers in Bandung City
This study aims to analyze the brand image and price of customers' repurchase intention of Powercat cat food products in Bandung City. The population in this study consisted of customers who had shopped for Powercat cat food products who are ≥17 years old and domiciled in Bandung City. The sample size of this study is 90 respondents, selected using purposive sampling. This study exerts a quantitative approach using a five-point Likert of online questionnaires and was conducted in Bandung City in November 2023. This study utilizes analytical techniques like validity and reliability assessments for instruments, tests for classical assumptions, and hypothesis testing by multiple linear regression. This study is backed by the Statistical Program for Social Science (SPSS) version 25. All hypotheses regarding this study’s variable relationship that leads to repurchase intention are supported. Hence, the customer repurchase intention of Powercat cat food products has two main triggering factors: brand image and customer perception of price. Furthermore, the results show that brand image has the biggest impact on forming customer repurchase intention. The results of this study provide a practical implication for Powercat to focus on developing strategies that can increase customer perceptions of brand image, and price to increase repurchase intention among Powercat customers.
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