以用户满意度为中介变量的信息质量和警察系统质量对电子绩效效果的影响(南苏门答腊地区警察局特别刑事调查局工作单位研究)

Ronald Feryanto S, Yuliani Yuliani, Yos Karimudin
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引用次数: 0

摘要

本研究旨在以用户满意度为中间变量,确定信息质量和警察系统质量对电子绩效有效性的影响。研究对象是南苏门答腊地区警察局特别刑事调查局的所有人员,共计 130 人。采用的抽样技术是饱和抽样,即从南苏门答腊地区警察局特别刑事调查局的 130 名人员中抽取所有成员。采用的分析技术是定量分析,使用结构方程模型(SEM)PLS 预测法程序。结果表明,只有系统质量和用户满意度对 e-Kinerja 的有效性直接产生了积极而显著的影响。信息质量和系统质量直接对 e-Kinerja 用户满意度有积极和显著的影响。用户满意度在信息质量和系统质量对 e-Kinerja 有效性的中介关系中具有积极和显著的作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect of Information Quality and Police System Quality on E-Performance Effectiveness with User Satisfaction as an Intermediary Variable (Study in the Work Unit of the Special Criminal Investigation Directorate of South Sumatra Regional Police)
This study aims to determine the effect of information quality and police system quality on the effectiveness of e-performance with user satisfaction as an intermediate variable. The population in this study were all personnel of the Special Criminal Investigation Directorate of the South Sumatra Regional Police, totaling 130 personnel. The sampling technique used is saturated sampling in which all members of the population of 130 personnel of the Special Criminal Investigation Directorate of the South Sumatra Regional Police will be sampled. The analysis technique used is quantitative using the Structural Equation Model (SEM) PLS projection method program. The results showed that only system quality and user satisfaction directly had a positive and significant effect on the effectiveness of e-Kinerja. Information quality and system quality directly have a positive and significant effect on e-Kinerja user satisfaction. User satisfaction has a positive and significant effect in mediating the relationship between information quality and system quality on e-Kinerja effectiveness.
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