Alessandro Inversini , Caroline Aeberli , Salma N. Talhouk
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Smart host-guest relationship in a rural context: The case of Lebanon
The concept of smartness and smart tourism is gaining traction in the academic world; often applied to developed tourist destinations, this concept could also be applied in rural, developing and emerging areas to enable meaningful actor-to-actor relationships. Results of this research show the importance of focusing on human aspects of smartness for the co-creation of mutual value for host and guests. Based on triangulation of different data sources from a single case study in rural Lebanon, this research outlines how community-based contextual elements and culture, along with appropriate technology literacy auditing, should be considered when designing digital solutions that foster a meaningful and value-driven host-guest relationship.
期刊介绍:
The Journal of Destination Marketing & Management (JDMM) is an international journal that focuses on the study of tourist destinations, specifically their marketing and management. It aims to provide a critical understanding of all aspects of destination marketing and management, considering their unique contexts in terms of policy, planning, economics, geography, and history. The journal seeks to develop a strong theoretical foundation in this field by incorporating knowledge from various disciplinary approaches. Additionally, JDMM aims to promote critical thinking and innovation in destination marketing and management, expand the boundaries of knowledge, and serve as a platform for international idea exchange.