非专业经济推理:综合审查和行动呼吁

Amit Bhattacharjee, Jason Dana
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引用次数: 0

摘要

消费者心理学指的是人们在市场交换中扮演经济角色时如何思考和行动。然而,我们对消费者实际如何看待这些角色,或他们如何理解市场和更广泛的经济活动知之甚少。也就是说,我们对非专业消费者的经济推理缺乏了解,不知道他们是如何偏离正规经济推理的,也不知道为什么。本文旨在填补这一空白。我们对有关非专业经济推理的研究进行了综合评述,这些研究一致揭示了非专业消费者和经济学家对市场的不同看法。我们提出了一个统一的心智模式来解释这些差异。提出为什么非专业消费者通过第一手市场经验所观察到的(和没有观察到的)会强化这一模型,并指出其潜在的进化基础。然后,我们强调了理解非专业经济学推理不仅有助于解释一系列市场现象,还能提供一个新的视角,帮助推进、生成和更好地整合消费者心理学中许多活跃文献的理论。没有市场,就没有消费者,也就没有营销。因此,我们呼吁消费者心理学家主动研究非专业的经济推理,使市场成为市场营销学术研究的核心。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Lay economic reasoning: An integrative review and call to action

Consumer psychology refers to how people think and act within an economic role in market exchange. However, we know little about how consumers actually perceive these roles, or how they understand markets and economic activity more broadly. That is, we lack an understanding of the economic reasoning of non-expert consumers, how it departs from formal economic reasoning, and why. The current paper is intended to address this gap. We provide an integrative review of research on lay economic reasoning that consistently reveals how differently lay consumers and economists think about markets. We propose a unifying mental model to explain these divergences. Suggest why it is reinforced by what lay consumers observe (and do not observe) through firsthand marketplace experience, and note its potential evolutionary basis. We then highlight how understanding lay economic reasoning can not only help explain a wide array of marketplace phenomena, but also provide a novel lens to help advance, generate, and better integrate theory across many active literatures within consumer psychology. Without markets, there are no consumers and there is no marketing. We therefore call for consumer psychologists to take ownership of the study of lay economic reasoning and make markets more central to marketing scholarship.

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