Ajay V Somaraju, Daniel J Griffin, Jeffrey Olenick, Chu-Hsiang Daisy Chang, Steve W J Kozlowski
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引用次数: 0
摘要
由于认识到冲突带来的挑战,组织研究人员投入了大量精力研究冲突在团队中发生和蔓延的过程。然而,当前的冲突蔓延理论框架假设了一种静态的增长轨迹,即成员卷入冲突并一直处于冲突之中。这种发展轨迹当然是可能的,但在组织科学之外的更广泛的冲突文献中,有证据表明冲突传染的潜在发展轨迹更为多样。为了推进团队冲突理论的发展,我们将从微观(人际)到宏观(国家间)角度的冲突研究整合为团队内部冲突传染的正式理论。借鉴冲突阶段和社会传染理论,我们认为团队成员在冲突的三个阶段(脱离、风险、参与)中的移动速度由四个过程机制(断层线、宽恕、挫折、整合)决定,因此脱离冲突的个体有可能卷入冲突,卷入冲突,然后脱离冲突,只是在以后的时间点有可能再次卷入冲突。通过计算建模,我们证明了我们的理论足以解释在更广泛的冲突文献中观察到的冲突轨迹。为了便于解释这些轨迹,我们提出了一种传染轨迹类型学,讨论了这些轨迹的动态特性(如稳定性、分叉),并为未来的理论建设和实践提供了启示。(PsycInfo Database Record (c) 2024 APA, all rights reserved)。
A dynamic systems theory of intrateam conflict contagion.
Recognizing the challenges that conflict poses, organizational researchers have invested considerable energy toward investigating the processes by which conflict occurs and spreads within a team. However, current theoretical frameworks of conflict contagion posit a static growth trajectory in which members become engaged in conflict and stay in conflict. While this trajectory is certainly possible, the broader conflict literature outside of the organizational sciences has shown evidence for a more varied set of potential trajectories of conflict contagion. To advance theory on team conflict, we integrate conflict research from micro-level (interpersonal) to macro-level (interstate) perspectives into a formal theory of intrateam conflict contagion. Drawing from conflict stage and social contagion theory, we theorize that team members move through three stages of conflict (disengaged, at-risk, engaged) at rates determined by four process mechanisms (faultlines, forgiveness, frustration, integration) such that disengaged individuals become at-risk of engaging in conflict, engage in conflict, then disengage, only to potentially become at risk of reengaging at a later point in time. Using computational modeling, we demonstrate the generative sufficiency of our theory to account for conflict trajectories observed in the broader conflict literature. To facilitate the interpretation of such trajectories, we present a typology of contagion trajectories, discuss the dynamic properties of these trajectories (e.g., stability, bifurcations), and provide implications for future theory building and practice. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
期刊介绍:
The Journal of Applied Psychology® focuses on publishing original investigations that contribute new knowledge and understanding to fields of applied psychology (excluding clinical and applied experimental or human factors, which are better suited for other APA journals). The journal primarily considers empirical and theoretical investigations that enhance understanding of cognitive, motivational, affective, and behavioral psychological phenomena in work and organizational settings. These phenomena can occur at individual, group, organizational, or cultural levels, and in various work settings such as business, education, training, health, service, government, or military institutions. The journal welcomes submissions from both public and private sector organizations, for-profit or nonprofit. It publishes several types of articles, including:
1.Rigorously conducted empirical investigations that expand conceptual understanding (original investigations or meta-analyses).
2.Theory development articles and integrative conceptual reviews that synthesize literature and generate new theories on psychological phenomena to stimulate novel research.
3.Rigorously conducted qualitative research on phenomena that are challenging to capture with quantitative methods or require inductive theory building.