Development of the Efficiency Evaluation Method of Intersubjective Approach Application to the Problem Situations Solving

A new intersubjective approach to management, complementing traditional management and taking into account subjective factors, covers the scope of management associated with solving problem situations for heterogeneous actors. The uniqueness of the approach lies in the fact that the actors get out of the problem situation themselves, not managers who are endowed with certain powers and want to help their participants. The aim of the study is to develop a method for evaluating the effectiveness of applying a new intersubjective approach. Subjective factors are taken into account due to the orientation of the intersubjective approach to subjects. It is proposed to use the scenario modeling methodology, which includes a comparison of several alternative scenarios. In intersubjective problem-solving management, scenario modeling compares the post-resolution situation to the situation without the use of the approach. An algorithm for assessing the satisfaction of actors with the results of solving a problem situation has been developed. It includes an integral assessment of the results of applying the methodology of intersubjective problem-solving in organizational systems. The approval of the efficiency evaluation method showed that the effect obtained is higher when traditional management is supplemented with an intersubjective approach.