从管理者角度看心理契约违约和组织承诺对卢克索和阿斯旺酒店员工绩效和生产力的影响

Alaa El-Din Hassan Mekled, Mohamed Abd El -Wahab, Micheal Zaki
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引用次数: 0

摘要

心理契约之所以重要,是因为它们确立了雇员和雇主双方的期望、权利和义务。通过明确界定双方的角色和责任,心理契约有助于创造一个更加积极和富有成效的工作环境。此外,心理契约还能为沟通和互动提供一个清晰的框架,有助于防止误解和冲突。本研究从管理者的角度出发,将心理契约和组织承诺作为影响卢克索和阿斯旺酒店员工绩效和生产率的主要变量,并将其作为因变量。在标准化问卷的帮助下,通过调查的方式收集了在卢克索和阿斯旺酒店工作的 176 名管理人员的原始数据。收集到的数据使用 SPSS 软件(23)进行分析。采用五点李克特量表测试参与者对研究变量的态度。研究的主要结果是,心理契约和组织承诺作为主要变量对卢克索和阿斯旺酒店员工的绩效和生产率有显著影响。研究建议卢克索和阿斯旺的酒店企业需要遵守为员工提供的心理契约,以保持员工的忠诚度并提高生产率。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Impact of Psychological Contract Breach and Organizational Commitment on the Performance and Productivity of Employees in Luxor and Aswan Hotels from the Managers' Opinion
Psychological contracts are important because they establish the expectations, rights, and obligations of both employees and employers. By clearly defining the roles and responsibilities of both parties, psychological contracts help to create a more positive and productive work environment. In addition, psychological contracts can help to prevent misunderstandings and conflict by providing a clear framework for communication and interaction. This research presented psychological contract and organizational commitment as the main variable effect on performance and productivity of employees in Luxor and Aswan hotels from the managers’ point of view as the dependent variable. The primary data was collected using the survey supported by the help of a standardized questionnaire from 176 managers who work in Luxor and Aswan hotels. The collected data was analyzed using SPSS software (23). A five-point Likert scale was used to test the attitude of the participators toward research variables. The main result of the research was that there was a significant influence of presented psychological contract and organizational commitment as the main variable effect on performance and productivity on performance and productivity of employees working in Luxor and Aswan hotels. The research recommended that the need for hotel establishments in Luxor and Aswan abide by the psychological contracts they provide to employees in order to keep employee loyalty and enhance productivity.
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