网站用户体验分析可用于可用性测试和用户体验质量评估

Fakhrusy Syakirin, Mona Fronita, Eki Saputra, Medyantiwi Rahmawita
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引用次数: 0

摘要

- 北干巴鲁阿兹祖赫拉学院是一家从事计算机教育的机构。目前,图书馆广泛使用的是基于网络的信息系统 DIGILIB,尤其是在北干巴鲁的 Az Zuhra 学院。调查结果显示,第一个问题是他们对现有藏书和 DIGILIB 所提供信息的准确性不够满意。第二个问题是,当学生访问讲座时,所使用的数据或程序有时不正确或不可靠。本研究采用可用性测试和用户体验问卷调查(UEQ)的方法。本研究的目的是确定 DIGILIB 网站的用户体验。通过使用 DIGILIB 网站可用性测试方法,研究发现可学性指标的评分最高,为 3.38,其次是效率和错误指标。使用 UEQ 网站 DIGILIB 方法对吸引力、透彻性、效率、刺激性、可靠性和新颖性进行评分,结果显示平均值高于 0.683。本研究发现,无论提供何种服务,用户在 DIGILIB 网站上的体验都具有积极或良好的价值。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analisis User Experience Website Digilib Menggunakan Metode Usability Testing Dan UEQ
- Az Zuhra Pekanbaru Institute is an institution that operates in the field of computer education. Currently, what is widely used in libraries is DIGILIB, a web-based information system, especially at the Az Zuhra Institute in Pekanbaru. The survey results showed that the first problem was that they were not satisfied enough with the existing book collection and the accuracy of the information provided by DIGILIB. The second problem is that the data or processes used are sometimes incorrect or unreliable when students access lectures. This research uses the Usability Testing and User Experience Questionnaire (UEQ) methods. The purpose of this research is to determine the User Experience on the DIGILIB website. By using the DIGILIB Website Usability Testing method, it was found that the Learnability indicator had the highest rating with a value of 3.38, second place was the Efficiency and Errors indicator. The efficiency with an assessment of 3.33, Errors with an assessment of 3.33, the fourth is Memorability with a value of 3.31, the last is Satisfaction with a value of 3.30, and uses the UEQ Website DIGILIB method on the scale of Attractiveness, Perspiculty, Efficiency, Stimulation, Dependability, and Novelty show positive with an average value above 0.683. In this research, it was found that the user experience on the DIGILIB website, regardless of the services available, provided positive or good value.
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