数字广告吸引力、用户满意度和数字化易用性对数字支付卡 E-Money 用户忠诚度的影响分析

Frans Sudirjo, Feliks Anggia Binsar Kristian Panjaitan, Eva Yuniarti Utami, Loso Judijanto, Agung Widarman
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引用次数: 0

摘要

本研究旨在探讨电子货币用户的忠诚度是否受促销吸引力、满意度和便利性的影响。使用电子货币的人构成了本研究使用的群体。本研究采用了目的取样法,样本量为 100 人。本研究使用的测量工具按照李克特量表进行排序。为了收集数据,本研究采用了调查问卷和文献综述。本研究的数据分析采用了多元线性回归分析。根据分析和对话可以得出以下结论:根据部分回归检验(t 检验)结果,便利性、满意度和活动的吸引力都会显著影响电子资金用户的忠诚度。由同时回归(f 检验)结果可知,便利性、满意度和促销吸引力同时对电子货币用户的忠诚度有明显影响。那么,由于促销吸引力变量的值高于便利性和满意度变量,因此它对电子资金用户忠诚度的影响最为突出。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analysis of The Influence of Digital Advertising Attractiveness, User Satisfaction, and Digitalization Perceive Ease of Use on User Loyalty of Digital Payment Card E-Money
The purpose of this study is to examine if e-money users' loyalty is influenced by promotional attractiveness, satisfaction, and convenience. The people that use electronic money make up the group that this study used. Purposive sampling was the method employed in this study, and the sample size was one hundred participants. The measurement tools used in this study are ordered according to a Likert scale. In order to collect data for this study, questionnaires and a literature review were employed. Multiple linear regression analysis was employed in this study's data analysis. The following conclusions can be made in light of the analysis and conversation: According to the partial regression test (t-test) results, convenience, satisfaction, and the attractiveness of the campaign all significantly affect the loyalty of e-money users. It is known from the simultaneous regression (f-test) results that convenience, satisfaction, and promotional attractiveness all significantly affect e-money user loyalty at the same time. Then, because it has a higher value than the convenience and happiness variables, the promotion attractiveness variable has the most prominent influence on the loyalty of e-money users.
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