Farah Putri Wenang Lusianingrum, Widya Nur Bhakti Pertiwi
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引用次数: 0
摘要
由于 "Covid-19 "疫情的影响,印度尼西亚的游客人数有所下降,这引起了人们的关注,因为旅游业对该国的经济做出了重大贡献。旅游管理者应调查是什么促使Z世代产生了游览旅游景点的意向和决定。许多研究利用 TPB 和 TRA 模型来考察旅游景点的游览意向。本研究旨在建立一个基于 SOR 的综合模型,以揭示旅游景点参观意向和决策的心理机制。本研究采用在线问卷收集横截面数据。来自印度尼西亚五个主要岛屿的 250 名 Z 世代参与了本研究。收集到的数据使用 Warp PLS 应用程序进行了分析。社交媒体营销和目的地景点是影响旅游意向(有机体)的刺激因素。此外,访问意向(有机体)对访问决定也有重大影响。SOR 理论成功地将 Z 世代的旅游目的地访问意图概念化为一个模型。该模型全面而清晰地描述了旅游意向产生的心理机制。该心理机制从刺激物(社交媒体营销和目的地景点)影响有机体(访问意向)开始,最终产生反应(访问决定)。
Applying Stimulus-Organism-Response (Sor) Adoption for Predicting Generation Z’s Intention to Visit Tourism in Indonesia
The decline in tourist visits in Indonesia due to the Covid-19 pandemic has raised concerns because the tourism sector has significantly contributed to the country’s economy. Tourism managers should investigate what motivates Generation Z to have the intention and decision to visit tourist attractions. Many studies utilized TPB and TRA to examine models of intention to visit tourist attractions. This research aims to develop a comprehensive SOR-based model to reveal the psychological mechanism of the intention and decision to visit tourist attractions. An online questionnaire was employed to gather cross-sectional data for this study. Generation Z, totaling 250, from five major islands in Indonesia, participated in this study. The collected data were analyzed using the Warp PLS application. Social media marketing and destination attractions were stimuli influencing the intention to visit (organism). Furthermore, the intention to visit (organism) significantly affected the decision to visit. The SOR theory successfully conceptualized a model of Generation Z’s intention to visit tourist destinations. This model could comprehensively describe clearly the psychological mechanism of the emergence of the intention to visit. The psychological mechanism began from the stimuli (social media marketing and destination attractions) influencing the organism (intention to visit), eventually producing a response (decision to visit).