公共行政转型中的技术创新:印度尼西亚电子政务实施案例研究

A. Prayitno
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摘要

:本研究探讨印度尼西亚通过实施电子政务,技术创新对公共行政转型的影响。本研究的主要目的是分析电子政务的实施在多大程度上提高了公共服务的效率、透明度和社区参与度。研究方法包括对印尼各级政府的电子政务实施情况进行案例研究。研究结果凸显了信息和通信技术(ICT)创新对公共政策转型的积极影响,尤其是在印度尼西亚。公共服务数字化、通过社交媒体提高透明度和公众参与度、通过流程自动化提高效率和节约成本,以及努力提高数据安全性,这些都是支持公共行政转型的关键点。在中央政府政策的推动下,印度尼西亚实施了电子政务,体现了为改善服务、提高效率和社区参与所做的努力。然而,在公共政策中实施信息和通信技术创新时,需要考虑数字鸿沟、变革阻力、法律和监管问题以及包容性公众参与的必要性等挑战。考虑到这些挑战,本研究得出结论认为,信息和通信技术创新可以成为实现公共行政积极转型的重要推动力,前提是必须克服出现的障碍。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Technological Innovation in Public Administration Transformation: Case Study of e-Government Implementation in Indonesia
: This research investigates the impact of technological innovation on the transformation of public administration through the implementation of e-government in Indonesia. The main objective of this research is to analyze the extent to which the implementation of e-government has contributed to ef>iciency, transparency, and community involvement in the delivery of public services. The research methodology involves a case-study approach to e-government implementation at various levels of government in Indonesia. The results of this research highlight the positive impact of information and communication technology (ICT) innovation in the transformation of public policy, especially in Indonesia. The digitalization of public services, increasing transparency and public participation through social media, ef>iciency and cost savings through process automation, and efforts to increase data security are key points that support the transformation of public administration. The implementation of e-government in Indonesia, driven by central government policy, re>lects efforts to improve services, ef>iciency, and community involvement. However, challenges such as the digital divide, resistance to change, legal and regulatory issues, and the need for inclusive public participation are things that need to be considered in implementing ICT innovation in public policy. Taking these challenges into account, this research concludes that ICT innovation can be a signi>icant driver in achieving positive transformation in public administration, provided that it is necessary to overcome the obstacles that arise.
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