被锁在门外还是被放进来?从 COVID-19 期间受害者-幸存者的远程求助经历中学习

IF 1.7 Q2 CRIMINOLOGY & PENOLOGY
Naomi Pfitzner, Jasmine McGowan
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引用次数: 0

摘要

随着 COVID-19 在全球的蔓延,为减少病毒传播而采取的公共卫生控制措施限制了人们的行动,并将许多受害者-幸存者限制在与施暴者同住的家中。这些限制给为家庭暴力(DFV)受害者提供支持的服务带来了挑战,导致许多服务机构迅速转向远程服务模式。有关 COVID-19 期间受害者-幸存者服务使用情况的大部分现有知识都是基于从业人员和服务提供者的思考和观察。本文以受害者幸存者的经验和专业知识为中心,使用了澳大利亚一项研究的结果,该研究调查了受害者幸存者在封锁期间对DFV服务的使用情况。我们的探索性调查数据显示,封锁为受害者家庭创造了条件,使其在担心隐私的情况下接受远程支持具有挑战性。与此同时,一些受害者-幸存者报告说,在封锁期间广泛转向提供远程服务改善了支持服务的可及性。COVID-19 期间提供远程服务的积极经验为今后保留混合服务模式提供了支持,以满足不同的受害者-幸存者需求和社区。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Locked out or let in? Learning from victim-survivors’ remote help-seeking experiences during COVID-19
As COVID-19 traversed the world, public health control measures introduced to reduce the spread of the virus restricted people’s movements and confined many victim-survivors to homes with their abusers. These restrictions raised challenges for services providing support to victims of domestic and family violence (DFV) leading many to rapidly pivot to remote service delivery models. Much of the existing knowledge about victim-survivor service use during COVID-19 is based on the reflections and observations of practitioners and service providers. This article centres on the experiences and expertise of victim-survivors, using findings from an Australian study that investigated victim-survivors’ use of DFV services during lockdowns. Our exploratory survey data revealed that lockdowns created conditions in homes that made it challenging to receive support remotely with concerns about privacy looming large. At the same time, several victim-survivors reported that the widescale shift to remote service provision during lockdowns improved the accessibility of support services. Positive experiences of remote service provision during COVID-19 provide support for the retention of hybrid service models in the future to cater for diverse victim-survivor needs and communities.
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来源期刊
CiteScore
2.80
自引率
20.00%
发文量
49
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