{"title":"航空运输旅客处理的新趋势","authors":"Peter Hanák, Marek Tomáš","doi":"10.35116/aa.2023.0011","DOIUrl":null,"url":null,"abstract":"Overcrowded airports, pandemics and the rapid development of technology give area for improving the passengers handling process. Introducing new approaches, technology contributes to higher passenger satisfaction and in some cases reducing the burden and stress of airport employees. The article deals with the introduction of virtual queuing, the introduction of biometrics into the contactless handling process and RFID chips technology.","PeriodicalId":407599,"journal":{"name":"Acta Avionica Journal","volume":" 9","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"New Trends in Passenger Handling in Air Transport\",\"authors\":\"Peter Hanák, Marek Tomáš\",\"doi\":\"10.35116/aa.2023.0011\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Overcrowded airports, pandemics and the rapid development of technology give area for improving the passengers handling process. Introducing new approaches, technology contributes to higher passenger satisfaction and in some cases reducing the burden and stress of airport employees. The article deals with the introduction of virtual queuing, the introduction of biometrics into the contactless handling process and RFID chips technology.\",\"PeriodicalId\":407599,\"journal\":{\"name\":\"Acta Avionica Journal\",\"volume\":\" 9\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-12-19\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Acta Avionica Journal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.35116/aa.2023.0011\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Acta Avionica Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.35116/aa.2023.0011","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
摘要
机场人满为患、大流行病和技术的飞速发展为改善旅客处理流程提供了空间。引入新方法、新技术有助于提高旅客满意度，在某些情况下还能减轻机场员工的负担和压力。文章介绍了虚拟排队、在非接触式处理流程中引入生物识别技术和 RFID 芯片技术。
Overcrowded airports, pandemics and the rapid development of technology give area for improving the passengers handling process. Introducing new approaches, technology contributes to higher passenger satisfaction and in some cases reducing the burden and stress of airport employees. The article deals with the introduction of virtual queuing, the introduction of biometrics into the contactless handling process and RFID chips technology.
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