复杂性、错误和行政负担

IF 5 2区管理学 Q1 MANAGEMENT

Public Management Review Pub Date : 2023-12-21 DOI:10.1080/14719037.2023.2288247

Matthew M. Young, Mallory Compton, Justin B. Bullock, Robert Greer

引用次数: 0

摘要

行政程序中的错误会给客户和组织造成损失，但却未得到充分研究。除了效率损失，错误还会给客户带来行政负担。自动化是解决这些问题的常用工具。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Complexity, errors, and administrative burdens

Errors in administrative processes cost clientele and organizations, yet are understudied. Beyond efficiency losses, errors impose administrative burdens on clientele. Automation is a common tool f...

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来源期刊

Public Management Review Multiple-

CiteScore

10.90

自引率

16.30%

发文量

期刊介绍： Public Management Review seeks to: -explore the developing field of public management -embrace research both about the strategic and operational management of public services and about social/public policy development and implementation -encourage in particular work which either presents new empirical knowledge about public management and/or developed theory -encourage questioning both of the legitimacy and hegemony of the ’new public management’ paradigm and its alternatives, and of the developing pluralism in public management which encompasses the governance of inter-sectoral relationships between government, non-profit and for-profit organisations in the provision of public services. The remit of Public Management Review is to promote the dissemination and discussion of such research about public management. Its specific target audience is the academic and research community. Public Management Review is an international journal, seeking to draw together and learn lessons from the development of public management across the world rather than being parochially focused upon one area and encourages cross-national and comparative research papers. The journal promotes inter-disciplinary work. Much of the most important work about public management is coming at the cusp of traditional disciplines. Public Management Review promotes such cross-boundary learning and conceptualisation.