数字工人调查和参与式工人数据科学对按需平台工人的重要潜力

IF 4.5 3区 管理学 Q1 ERGONOMICS
Cailean Gallagher, Karen Gregory, Boyan Karabaliev
{"title":"数字工人调查和参与式工人数据科学对按需平台工人的重要潜力","authors":"Cailean Gallagher, Karen Gregory, Boyan Karabaliev","doi":"10.1111/ntwe.12286","DOIUrl":null,"url":null,"abstract":"The knowledge that workers have of the systems they work under is an outcome of strategic choices by platforms and by workers themselves. Based on three initiatives undertaken by food distribution workers in Scotland, this article explores the obstacles that platform workers face when conducting inquiries into their systems of control, and investigates the potential for workers to overcome these obstacles through collaborative research projects. By drawing analogies from the history of workers' inquiries into changing labour processes, the article evaluates these three initiatives in light of previous efforts by workers to monitor complex and concealed management structures. It offers a new concept of ‘worker data science’ to describe the techniques, skills and methods that workers require to arrive at answers to questions that emerge through their inquiries, and concludes that such purposive science has the potential to equip workers to support one another and to resist and challenge some of the commands and calculations that emerge from platforms' hidden algorithmic systems.","PeriodicalId":51550,"journal":{"name":"New Technology Work and Employment","volume":"73 1","pages":""},"PeriodicalIF":4.5000,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Digital worker inquiry and the critical potential of participatory worker data science for on-demand platform workers\",\"authors\":\"Cailean Gallagher, Karen Gregory, Boyan Karabaliev\",\"doi\":\"10.1111/ntwe.12286\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The knowledge that workers have of the systems they work under is an outcome of strategic choices by platforms and by workers themselves. Based on three initiatives undertaken by food distribution workers in Scotland, this article explores the obstacles that platform workers face when conducting inquiries into their systems of control, and investigates the potential for workers to overcome these obstacles through collaborative research projects. By drawing analogies from the history of workers' inquiries into changing labour processes, the article evaluates these three initiatives in light of previous efforts by workers to monitor complex and concealed management structures. It offers a new concept of ‘worker data science’ to describe the techniques, skills and methods that workers require to arrive at answers to questions that emerge through their inquiries, and concludes that such purposive science has the potential to equip workers to support one another and to resist and challenge some of the commands and calculations that emerge from platforms' hidden algorithmic systems.\",\"PeriodicalId\":51550,\"journal\":{\"name\":\"New Technology Work and Employment\",\"volume\":\"73 1\",\"pages\":\"\"},\"PeriodicalIF\":4.5000,\"publicationDate\":\"2023-12-19\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"New Technology Work and Employment\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1111/ntwe.12286\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"ERGONOMICS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"New Technology Work and Employment","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1111/ntwe.12286","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"ERGONOMICS","Score":null,"Total":0}
引用次数: 0

摘要

工人对其工作系统的了解是平台和工人自身战略选择的结果。本文以苏格兰食品配送工人采取的三项举措为基础,探讨了平台工人在对其控制体系进行调查时面临的障碍,并研究了工人通过合作研究项目克服这些障碍的潜力。通过类比工人对不断变化的劳动过程进行调查的历史,文章根据工人以往为监督复杂而隐蔽的管理结构所做的努力,对这三项举措进行了评估。文章提出了 "工人数据科学 "这一新概念,以描述工人为解答其调查中出现的问题所需的技术、技能和方法,并得出结论认为,这种有目的的科学有可能使工人相互支持,抵制和挑战平台隐藏的算法系统中出现的某些指令和计算。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Digital worker inquiry and the critical potential of participatory worker data science for on-demand platform workers
The knowledge that workers have of the systems they work under is an outcome of strategic choices by platforms and by workers themselves. Based on three initiatives undertaken by food distribution workers in Scotland, this article explores the obstacles that platform workers face when conducting inquiries into their systems of control, and investigates the potential for workers to overcome these obstacles through collaborative research projects. By drawing analogies from the history of workers' inquiries into changing labour processes, the article evaluates these three initiatives in light of previous efforts by workers to monitor complex and concealed management structures. It offers a new concept of ‘worker data science’ to describe the techniques, skills and methods that workers require to arrive at answers to questions that emerge through their inquiries, and concludes that such purposive science has the potential to equip workers to support one another and to resist and challenge some of the commands and calculations that emerge from platforms' hidden algorithmic systems.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
CiteScore
10.50
自引率
15.50%
发文量
36
期刊介绍: New Technology, Work and Employment presents analysis of the changing contours of technological and organisational systems and processes in order to encourage an enhanced and critical understanding of the dimensions of technological change in the workplace and in employment more generally. The journal is eclectic and invites contributions from across the social sciences, with the primary focus on critical and non-managerial approaches to the subject. It has the aim of publishing papers from perspectives concerned with the changing nature of new technology and workplace and employment relations. The objective of the journal is to promote deeper understanding through conceptual debate firmly rooted in analysis of current practices and sociotechnical change.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信