Jens K. Roehrich, Andrew Davies, Beverly B. Tyler, Anant Mishra, Elliot Bendoly
{"title":"大型组织间项目(LIPs):面向组织间治理的综合视角和研究议程","authors":"Jens K. Roehrich, Andrew Davies, Beverly B. Tyler, Anant Mishra, Elliot Bendoly","doi":"10.1002/joom.1280","DOIUrl":null,"url":null,"abstract":"<p>Organizations are becoming more reliant on projects to adapt and survive in an increasingly volatile, fast-moving, and competitive environment (e.g., Ramasesh & Browning, <span>2014</span>; Roehrich et al., <span>2023</span>; Tatikonda & Rosenthal, <span>2000</span>). Terms such as “projectification” (Midler, <span>1995</span>), “project society” (Lundin et al., <span>2015</span>), and “project economy” (Nieto-Rodriguez, <span>2021</span>) have been introduced to describe the growth of projects involved in delivering a large share of temporary interorganizational activities such as research and development (R&D), technology and new product development (NPD), capital goods and services, infrastructure, events, and organizational change. Some scholars have even suggested that projects have replaced continuous process structures (especially in the Western world), such as manufacturing activities, as the dominant form of organization in the 21st century (e.g., Nieto-Rodriguez, <span>2021</span>; Shenhar & Dvir, <span>2007</span>). While a large body of literature has identified that projects vary considerably in their complexity, novelty, uncertainty, and dynamism (Davies & Hobday, <span>2005</span>; Loch et al., <span>2006</span>), and that an increasing number are massive in scale (Flyvbjerg et al., <span>2003</span>; Miller & Lessard, <span>2000</span>; Scott et al., <span>2011</span>), research on how multiple organizations in large interorganizational projects (LIPs) are governed is still in its infancy.</p><p>This special issue (SI) of the <i>Journal of Operations Management</i> explores the key challenges and tensions involved in governing LIPs. We use the adjective “large” loosely to refer to interorganizational projects conducted at scale (here we loosely refer to factors such as physical size, impact, duration, as well as number of people and organizations involved), rather than focus on projects above an arbitrarily chosen value (e.g., $1 billon). Projects are “interorganizational” when comprised of multiple (often a mix of public, private, non-for-profit) organizations, working jointly to coordinate the production of unique, or customized, products and/or services in uncertain and dynamic environments (Jones & Lichtenstein, <span>2008</span>; Sydow & Braun, <span>2018</span>). LIPs are the organizational form most often used to produce basic science, create new products (or solutions), build public infrastructure, tackle problems related to social, economic, political, or environmental issues, and respond to natural disasters (e.g., Roehrich & Kivleniece, <span>2022</span>). LIPs deliver transformational outcomes for communities and societies (Flyvbjerg, <span>2014</span>) and are increasingly important in many industries and sectors such as healthcare, defense, aerospace, mining, telecommunications, information technology (IT), transport, utilities, “big science” experiments, and major cultural and sporting events (Bendoly & Chao, <span>2016</span>; Caldwell et al., <span>2017</span>; Mishra et al., <span>2020</span>).</p><p>Although projects are generally considered an important topic in operations and supply chain management (OSCM; e.g., Bendoly & Swink, <span>2007</span>; Bendoly, <span>2014</span>; Roehrich & Lewis, <span>2014</span>; Mishra & Browning, <span>2020</span>; Mishra et al., <span>2020</span>; Salvadore et al., <span>2021</span>), much of the research on LIPs has been undertaken by scholars in project management (PM) or adjacent disciplines (e.g., innovation management) using a variety of theoretical lenses to understand management, organizational, institutional, and governance arrangements. This research has often deployed a range of labels to describe LIPs, including “major projects” (Morris, <span>1994</span>, <span>2013</span>), “large engineering projects” (Miller & Lessard, <span>2000</span>), “system of systems” projects (Davies & Hobday, <span>2005</span>; Shenhar & Dvir, <span>2007</span>), “megaprojects” of $1 billion or more (Flyvbjerg, <span>2017</span>), “interorganizational projects” (Sydow & Braun, <span>2018</span>), and “global projects” (Scott et al., <span>2011</span>). We bring together prior studies under the label of LIPs to offer clarity and coherence moving forward with governance discussions. We draw attention to the fact that further OSCM research on LIPs is needed to address many unresolved interorganizational governance challenges.</p><p>The governance of LIPs is particularly challenging in environments that are increasingly complex, novel, uncertain, and rapidly changing, giving rise to unresolved theoretical questions with important implications for practice and policy (Chakkol et al., <span>2018</span>; Ramasesh & Browning, <span>2014</span>; Shenhar, <span>2001</span>). LIPs face significant governance challenges requiring contractual and relational governance and forms of collaboration among multiple organizations with often disparate goals, diverging interests, and varying levels of capabilities and resources (Roehrich & Lewis, <span>2014</span>; Zheng et al., <span>2008</span>). Research in PM, and related disciplines, has identified the challenges involved in organizing and managing LIPs in different environments (e.g., Davies et al., <span>2023</span>; Shenhar & Dvir, <span>2007</span>), and is beginning to address interorganizational project governance (e.g., Müller et al., <span>2023</span>). Drawing upon a variety of theoretical perspectives on the governance of projects, programs, and project-based organizations (Müller et al., <span>2023</span>), however, PM research on the governance of projects has, with a few exceptions (e.g., Levitt et al., <span>2019</span>), neglected to consider how key concepts of collaboration (e.g., Gulati et al., <span>2012</span>), relational and contractual governance (Bercovitz & Tyler, <span>2014</span>; Poppo & Zenger, <span>2002</span>; Roehrich & Lewis, <span>2014</span>), and coopetition (Bengtsson & Kock, <span>2000</span>) apply to LIPs.</p><p>To fill this gap, management and OSCM scholars have recently explored the governance of LIPs including how collaboration is required to build cooperation between parties, control and coordinate interdependent tasks, and align the goals and interests of the different parties involved in LIPs (e.g., Aben et al., <span>2021</span>; Hartmann et al., <span>2014</span>; Oliveira & Lumineau, <span>2017</span>; Tee et al., <span>2019</span>; Zheng et al., <span>2008</span>). Such inquiries are few however, and further research on the governance of LIPs is needed to understand how to align incentives, allocate decision rights and responsibilities, and ensure information flows and knowledge exchange to meet common goals (economic and social) values, and performance targets (Roehrich et al., <span>2020</span>; Sarafan et al., <span>2022</span>).</p><p>Our goal with the present discussion is to encourage scholars to conduct further research on the nature, challenges, and dynamics of governance in LIPs. In particular, we encourage scholars to draw on insights from general management, OSCM, PM, and adjacent literatures to develop novel and interesting theoretical contributions with implications for how to improve the performance of large-scale endeavors and tackle grand challenges facing societies in the 21st century (George et al., <span>2016</span>). The four papers appearing in this SI highlight a variety of theoretical perspectives, units of analysis, and methodologies to deepen our understanding of the governance of LIPs. They examine projects in a variety of industries, institutional contexts and settings, and explore practices across and within LIPs that have (or have not) been successful. With these studies as a backdrop, and guided by the discussion that follows, we are hopeful that future, concerted efforts to study LIPs will further advance conceptual, theoretical, and methodological contributions and support the advancement of science, practice, and policy in this vital area.</p><p>To provide a foundation for assessing the state of knowledge in this domain, we begin with some relevant distinctions across the associated literatures. Notably, we distinguish between projects and other operational structures, identify key dimensions used to classify projects, and consider recent research addressing the increasing size of projects. In doing so, our discourse provides a relevant conceptualization of LIPs, critical to developing impactful theoretical and practical contributions.</p><p>The PM literature tends to use the concept of governance as an umbrella category to describe how relationships among parties in LIPs are arranged and organized (e.g., Denicol et al., <span>2020</span>), often focusing on practical concerns such as strategy, control, and performance systems (e.g., Bourne et al., <span>2023</span>). Some PM scholars have, however, started to recognize that there is a need to advance our theoretical understanding of interorganizational project governance (e.g., Müller et al., <span>2023</span>). As a case in point, the successful set-up and execution of LIPs depend on multiple organizations collaborating over a defined time-period (Roehrich et al., <span>2023</span>; Roehrich & Lewis, <span>2014</span>). To grapple with this challenge, it is critical to have a solid theoretical understanding of what this entails. For example, here <i>collaboration</i> refers to organizations voluntarily helping their partners to achieve common (and private) goals (Castañer & Oliveira, <span>2020</span>).</p><p>Two facets of collaboration are worth distinguishing both theoretically and practically: (i) building “cooperation” among parties with interdependent tasks and (ii) achieving the “coordination” of those interdependent tasks (Gulati et al., <span>2012</span>). <i>Cooperation</i> ensures that varying priorities, incentives, and interests are aligned to implement the required interdependent tasks to reach a common goal. Related to cooperation, <i>coopetition</i> refers to the simultaneous pursuit of cooperation and competition to create value (Gnyawali & Park, <span>2011</span>; Wilhelm, <span>2011</span>). On the other hand, <i>coordination</i> refers to the effective alignment and adjustment of partners' actions and tasks to jointly accomplish a common goal (Gulati et al., <span>2012</span>).</p><p>Collaboration, cooperation/coopetition, and coordination in LIPs are supported and stimulated by governance mechanisms. <i>Contractual governance</i> refers to legally binding, formal agreements specifying the roles and responsibilities of exchange partners (Cao & Lumineau, <span>2015</span>; Poppo & Zenger, <span>2002</span>; Roehrich et al., <span>2020</span>). Contracts are legally enforceable and used primarily to control and coordinate exchange relationships (Ring & Van de Ven, <span>1992</span>; Williamson, <span>1985</span>) which includes the delegation of authority, power, decision rights, formal rules and regulations, roles and responsibilities, and standard operating procedures (Cao & Lumineau, <span>2015</span>; Poppo & Zenger, <span>2002</span>; Roehrich et al., <span>2021</span>). While a contract's control clauses (e.g., termination, monitoring, incentives, and disincentives) focus on ensuring that the other party in a relationship will perform in accordance with one's expectations, coordination clauses (e.g., frequency and nature of meetings, specifying roles) support the management of a myriad of interdependent tasks and activities between organizations (Caniëls et al., <span>2012</span>; Roehrich et al., <span>2023</span>). Various organizational structures and roles (e.g., lead organizations, hierarchical authority, integrated project teams, advisory boards, and relationship managers) are established as additional governance structures to better support LIPs. Their roles are highly elaborate, relatively stable, and well defined (although flexible) in the contracts governing LIPs (Bercovitz & Tyler, <span>2014</span>; March & Simon, <span>1958</span>).</p><p>Often complementing contractual governance by addressing its shortcomings (Cao & Lumineau, <span>2015</span>; Oliveira & Lumineau, <span>2017</span>; Roehrich et al., <span>2020</span>; Zheng et al., <span>2008</span>), <i>relational governance</i> refers to emerging, socially derived “arrangements” emphasizing, for example, the emergence of communication and decision-making channels supporting parties' efforts to coordinate and control their actions (Poppo & Zenger, <span>2002</span>; Roehrich & Lewis, <span>2014</span>). Relational governance embraces more trust-based social (and moral) norms and rules (Cao & Lumineau, <span>2015</span>; Roehrich et al., <span>2020</span>). Social norms and rules are considered to be behavioral guidelines that enforce social obligations in the relationship (Caldwell et al., <span>2017</span>). The related term of <i>relational contract</i> refers to the shared norms of cooperation and obligation that parties establish informally to control and coordinate exchange processes among parties (Caniëls et al., <span>2012</span>; Macneil, <span>1980</span>). Pervasive among a myriad of highly interdependent parties engaging in multiple, sequential, complex transactions, relational contracts build trust among parties (Claggett & Karahanna, <span>2018</span>) by reducing information asymmetry (Liu et al., <span>2009</span>), and helping them design more effective contracts in support of collaboration (Mayer & Argyres, <span>2004</span>).</p><p>Taken together, contractual and relational governance mechanisms have the potential to completement each other. For instance, organizations engaged in long-term relationships in LIPs become more familiar with each other (Gulati, <span>1995</span>) and learn to specify more detailed contracts (Poppo & Zenger, <span>2002</span>; Ryall & Sampson, <span>2009</span>). Also, specifying rules and responsibilities during the negotiation phase in a relationship may help organizations to get to know each other, build up trust, and have a “knowledge repository” (i.e., the contract) for later phases of the project (e.g., Roehrich et al., <span>2021</span>; Zheng et al., <span>2008</span>). Governance mechanisms working in combination may improve the relationship and LIP performance, although their interaction may also lead to increased transaction costs, conflicts, and coordination problems (e.g., Aben et al., <span>2021</span>; Howard et al., <span>2019</span>; Kalra et al., <span>2021</span>; Oliveira & Lumineau, <span>2017</span>). For example, the study by Caniëls et al. (<span>2012</span>) argues that contractual incentives, hierarchical mechanisms based on authority, and relational or trust-based mechanisms smooth the coordination process and drive efficiencies by reducing transaction or governance costs. This suggests that governance mechanisms must be jointly developed and tailored to each other to obtain improvements in performance and avoid potential negative interactions (Olsen et al., <span>2005</span>; Roehrich et al., <span>2020</span>).</p><p>Despite the potential value that various structures and mechanisms of governance can yield, independently and in concert, the development and application of various governance structures and mechanisms are certainly not without their own challenges. Several distinct, yet interrelated, challenges in particular present promising avenues for future LIP research: (i) the cooperation/coopetition challenge, (ii) the coordination challenge, (iii) the challenge in combining contractual and relational governance mechanisms, and (iv) the governance dynamics challenge. We discuss each of these in turn.</p><p>The contributions to this SI address one or more of the four governance challenges that we have outlined. The work of Radaelli et al. (<span>2023</span>) examines how sponsors and program managers developed a platform to stimulate collaboration, both cooperation/coopetition and coordination, in a LIP. Specifically, in their study, parties expanded access rules for “platform renting” and created a “distributed governance” approach to minimize interdependencies among organizations and encourage cooperation/coopetition and coordination. Whereas prior research on LIPs often focused on a single LIP which is disbanded upon completion of its goal, Radaelli et al. focus on how multiple organizations collaborated in a program of interrelated projects to achieve less-specific, common, and private goals over a long period of time. Drawing on adjacent literature on technological platforms, Radaelli et al. identify why organizations join and remain committed to a platform and how problems of collaboration (both problems associated with cooperation/coopetition and coordination) are overcome to achieve long-term common goals.</p><p>Informed by an in-depth, longitudinal case study of the development of Europe's global satellite navigation systems, the work by Rouyre et al. (<span>2024</span>) considers how governance mechanisms are used to address coopetition among parties in PPPs. The authors demonstrate how an imbalance between cooperation and competition can result in coopetition tensions, which become catalysts for changing governance mechanisms when parties hide (rather than share) information and engage in opportunism (rather than mutual support). Complementing prior research emphasizing interplay between contractual and relational governance mechanisms, Rouyre et al. show how a mix of governance mechanisms in PPPs are implemented by a centralized actor, the joint use of contractual and relational governance, and a coopetition mindset. The authors also contribute to research on the dynamics of governance in LIPs by illustrating how governance mechanisms and coopetition co-evolve over time. A combination of governance mechanisms implemented and adapted during different phases of PPP projects may lead to the emergence, alleviation, reinforcement, and management of coopetition tensions.</p><p>The paper by Fang et al. (<span>2023</span>) considers how contractual and relational governance mechanisms are used to address the considerable “setbacks” often associated with PPPs, such as delays, cost overruns, or failures to meet performance specifications. They build a dynamic governance theory by using divergent cases involving recovery following a critical setback, as well as project failure, paired with insights from the literature. A systems dynamics simulation model reproduces the adjustments to governance and outcomes found in the cases examined. Fang et al. contribute to our understanding of the dynamics of governance in LIPs by showing how contractual and relational governance mechanisms interplay and unfold over time. Their model has important implications for the performance of LIPs, because it identifies how adjustments to contractual and relational governance mechanisms are required to address project setbacks triggered by events, and how the interplay between adjustments may produce unintended outcomes.</p><p>The evolution in governance occurring when LIPs transition from a project to operations is addressed by the contribution of Zhang et al. (<span>2023</span>). This transition is characterized by a fundamental shift from temporary to relatively permanent organizations—from multiple actors collaborating to achieve a defined project goal to ongoing operations with long-term, evolving goals. The authors develop a conceptual framework to account for the organizational design strategy, structures, and processes required to manage the transition in a LIP during the overlapping period when the project organization begins to disband and the operational organizations start to become involved. While prior research has drawn attention to how governance mechanisms are implemented and adjusted as projects move from one phase to the next in the project lifecycle, Zhang et al. suggest that more research on governance is required to understand the fundamental problem of transitioning when the two worlds of projects and operations collide.</p><p>Bringing together a myriad of public, private, and nonprofit organizations and stakeholders, LIPs have seen a justified increase in interest in academia, practice, and policy. This has motivated and laid the foundation for scientific discoveries and technology, the development of new products and services, and the creation of large-scale technological systems and infrastructure. In our discussion, we distinguish key dimensions and categories of LIPs. We further draw attention to the fact that LIPs face significant interorganizational governance challenges requiring various forms of collaboration, cooperation/coopetition, and coordination, as well as contractual and relational governance to align multiple organizations with disparate goals, diverging interests, and varying levels of capabilities and resources. We also put forward a research agenda for each of the four governance challenges that scholars may find interesting. Finally, we introduced the contributions and insights made by the papers in this SI. These exemplar studies and the questions posed in our discussion serve to encourage scholars to conduct research on the nature, challenges, and dynamics of governance in LIPs. Such future work must leverage the combined insights from general management, OSCM, PM, and adjacent literatures to develop novel and interesting theoretical contributions with implications for how to improve the performance of LIPs. Following this path, it is our hope that future systematic and comprehensive efforts to study the governance of LIPs will further advance conceptual, theoretical, and methodological contributions, and support the advancement of science, practice, and policy in this area.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 1","pages":"4-21"},"PeriodicalIF":6.5000,"publicationDate":"2023-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1280","citationCount":"0","resultStr":"{\"title\":\"Large interorganizational projects (LIPs): Toward an integrative perspective and research agenda on interorganizational governance\",\"authors\":\"Jens K. Roehrich, Andrew Davies, Beverly B. Tyler, Anant Mishra, Elliot Bendoly\",\"doi\":\"10.1002/joom.1280\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>Organizations are becoming more reliant on projects to adapt and survive in an increasingly volatile, fast-moving, and competitive environment (e.g., Ramasesh & Browning, <span>2014</span>; Roehrich et al., <span>2023</span>; Tatikonda & Rosenthal, <span>2000</span>). Terms such as “projectification” (Midler, <span>1995</span>), “project society” (Lundin et al., <span>2015</span>), and “project economy” (Nieto-Rodriguez, <span>2021</span>) have been introduced to describe the growth of projects involved in delivering a large share of temporary interorganizational activities such as research and development (R&D), technology and new product development (NPD), capital goods and services, infrastructure, events, and organizational change. Some scholars have even suggested that projects have replaced continuous process structures (especially in the Western world), such as manufacturing activities, as the dominant form of organization in the 21st century (e.g., Nieto-Rodriguez, <span>2021</span>; Shenhar & Dvir, <span>2007</span>). While a large body of literature has identified that projects vary considerably in their complexity, novelty, uncertainty, and dynamism (Davies & Hobday, <span>2005</span>; Loch et al., <span>2006</span>), and that an increasing number are massive in scale (Flyvbjerg et al., <span>2003</span>; Miller & Lessard, <span>2000</span>; Scott et al., <span>2011</span>), research on how multiple organizations in large interorganizational projects (LIPs) are governed is still in its infancy.</p><p>This special issue (SI) of the <i>Journal of Operations Management</i> explores the key challenges and tensions involved in governing LIPs. We use the adjective “large” loosely to refer to interorganizational projects conducted at scale (here we loosely refer to factors such as physical size, impact, duration, as well as number of people and organizations involved), rather than focus on projects above an arbitrarily chosen value (e.g., $1 billon). Projects are “interorganizational” when comprised of multiple (often a mix of public, private, non-for-profit) organizations, working jointly to coordinate the production of unique, or customized, products and/or services in uncertain and dynamic environments (Jones & Lichtenstein, <span>2008</span>; Sydow & Braun, <span>2018</span>). LIPs are the organizational form most often used to produce basic science, create new products (or solutions), build public infrastructure, tackle problems related to social, economic, political, or environmental issues, and respond to natural disasters (e.g., Roehrich & Kivleniece, <span>2022</span>). LIPs deliver transformational outcomes for communities and societies (Flyvbjerg, <span>2014</span>) and are increasingly important in many industries and sectors such as healthcare, defense, aerospace, mining, telecommunications, information technology (IT), transport, utilities, “big science” experiments, and major cultural and sporting events (Bendoly & Chao, <span>2016</span>; Caldwell et al., <span>2017</span>; Mishra et al., <span>2020</span>).</p><p>Although projects are generally considered an important topic in operations and supply chain management (OSCM; e.g., Bendoly & Swink, <span>2007</span>; Bendoly, <span>2014</span>; Roehrich & Lewis, <span>2014</span>; Mishra & Browning, <span>2020</span>; Mishra et al., <span>2020</span>; Salvadore et al., <span>2021</span>), much of the research on LIPs has been undertaken by scholars in project management (PM) or adjacent disciplines (e.g., innovation management) using a variety of theoretical lenses to understand management, organizational, institutional, and governance arrangements. This research has often deployed a range of labels to describe LIPs, including “major projects” (Morris, <span>1994</span>, <span>2013</span>), “large engineering projects” (Miller & Lessard, <span>2000</span>), “system of systems” projects (Davies & Hobday, <span>2005</span>; Shenhar & Dvir, <span>2007</span>), “megaprojects” of $1 billion or more (Flyvbjerg, <span>2017</span>), “interorganizational projects” (Sydow & Braun, <span>2018</span>), and “global projects” (Scott et al., <span>2011</span>). We bring together prior studies under the label of LIPs to offer clarity and coherence moving forward with governance discussions. We draw attention to the fact that further OSCM research on LIPs is needed to address many unresolved interorganizational governance challenges.</p><p>The governance of LIPs is particularly challenging in environments that are increasingly complex, novel, uncertain, and rapidly changing, giving rise to unresolved theoretical questions with important implications for practice and policy (Chakkol et al., <span>2018</span>; Ramasesh & Browning, <span>2014</span>; Shenhar, <span>2001</span>). LIPs face significant governance challenges requiring contractual and relational governance and forms of collaboration among multiple organizations with often disparate goals, diverging interests, and varying levels of capabilities and resources (Roehrich & Lewis, <span>2014</span>; Zheng et al., <span>2008</span>). Research in PM, and related disciplines, has identified the challenges involved in organizing and managing LIPs in different environments (e.g., Davies et al., <span>2023</span>; Shenhar & Dvir, <span>2007</span>), and is beginning to address interorganizational project governance (e.g., Müller et al., <span>2023</span>). Drawing upon a variety of theoretical perspectives on the governance of projects, programs, and project-based organizations (Müller et al., <span>2023</span>), however, PM research on the governance of projects has, with a few exceptions (e.g., Levitt et al., <span>2019</span>), neglected to consider how key concepts of collaboration (e.g., Gulati et al., <span>2012</span>), relational and contractual governance (Bercovitz & Tyler, <span>2014</span>; Poppo & Zenger, <span>2002</span>; Roehrich & Lewis, <span>2014</span>), and coopetition (Bengtsson & Kock, <span>2000</span>) apply to LIPs.</p><p>To fill this gap, management and OSCM scholars have recently explored the governance of LIPs including how collaboration is required to build cooperation between parties, control and coordinate interdependent tasks, and align the goals and interests of the different parties involved in LIPs (e.g., Aben et al., <span>2021</span>; Hartmann et al., <span>2014</span>; Oliveira & Lumineau, <span>2017</span>; Tee et al., <span>2019</span>; Zheng et al., <span>2008</span>). Such inquiries are few however, and further research on the governance of LIPs is needed to understand how to align incentives, allocate decision rights and responsibilities, and ensure information flows and knowledge exchange to meet common goals (economic and social) values, and performance targets (Roehrich et al., <span>2020</span>; Sarafan et al., <span>2022</span>).</p><p>Our goal with the present discussion is to encourage scholars to conduct further research on the nature, challenges, and dynamics of governance in LIPs. In particular, we encourage scholars to draw on insights from general management, OSCM, PM, and adjacent literatures to develop novel and interesting theoretical contributions with implications for how to improve the performance of large-scale endeavors and tackle grand challenges facing societies in the 21st century (George et al., <span>2016</span>). The four papers appearing in this SI highlight a variety of theoretical perspectives, units of analysis, and methodologies to deepen our understanding of the governance of LIPs. They examine projects in a variety of industries, institutional contexts and settings, and explore practices across and within LIPs that have (or have not) been successful. With these studies as a backdrop, and guided by the discussion that follows, we are hopeful that future, concerted efforts to study LIPs will further advance conceptual, theoretical, and methodological contributions and support the advancement of science, practice, and policy in this vital area.</p><p>To provide a foundation for assessing the state of knowledge in this domain, we begin with some relevant distinctions across the associated literatures. Notably, we distinguish between projects and other operational structures, identify key dimensions used to classify projects, and consider recent research addressing the increasing size of projects. In doing so, our discourse provides a relevant conceptualization of LIPs, critical to developing impactful theoretical and practical contributions.</p><p>The PM literature tends to use the concept of governance as an umbrella category to describe how relationships among parties in LIPs are arranged and organized (e.g., Denicol et al., <span>2020</span>), often focusing on practical concerns such as strategy, control, and performance systems (e.g., Bourne et al., <span>2023</span>). Some PM scholars have, however, started to recognize that there is a need to advance our theoretical understanding of interorganizational project governance (e.g., Müller et al., <span>2023</span>). As a case in point, the successful set-up and execution of LIPs depend on multiple organizations collaborating over a defined time-period (Roehrich et al., <span>2023</span>; Roehrich & Lewis, <span>2014</span>). To grapple with this challenge, it is critical to have a solid theoretical understanding of what this entails. For example, here <i>collaboration</i> refers to organizations voluntarily helping their partners to achieve common (and private) goals (Castañer & Oliveira, <span>2020</span>).</p><p>Two facets of collaboration are worth distinguishing both theoretically and practically: (i) building “cooperation” among parties with interdependent tasks and (ii) achieving the “coordination” of those interdependent tasks (Gulati et al., <span>2012</span>). <i>Cooperation</i> ensures that varying priorities, incentives, and interests are aligned to implement the required interdependent tasks to reach a common goal. Related to cooperation, <i>coopetition</i> refers to the simultaneous pursuit of cooperation and competition to create value (Gnyawali & Park, <span>2011</span>; Wilhelm, <span>2011</span>). On the other hand, <i>coordination</i> refers to the effective alignment and adjustment of partners' actions and tasks to jointly accomplish a common goal (Gulati et al., <span>2012</span>).</p><p>Collaboration, cooperation/coopetition, and coordination in LIPs are supported and stimulated by governance mechanisms. <i>Contractual governance</i> refers to legally binding, formal agreements specifying the roles and responsibilities of exchange partners (Cao & Lumineau, <span>2015</span>; Poppo & Zenger, <span>2002</span>; Roehrich et al., <span>2020</span>). Contracts are legally enforceable and used primarily to control and coordinate exchange relationships (Ring & Van de Ven, <span>1992</span>; Williamson, <span>1985</span>) which includes the delegation of authority, power, decision rights, formal rules and regulations, roles and responsibilities, and standard operating procedures (Cao & Lumineau, <span>2015</span>; Poppo & Zenger, <span>2002</span>; Roehrich et al., <span>2021</span>). While a contract's control clauses (e.g., termination, monitoring, incentives, and disincentives) focus on ensuring that the other party in a relationship will perform in accordance with one's expectations, coordination clauses (e.g., frequency and nature of meetings, specifying roles) support the management of a myriad of interdependent tasks and activities between organizations (Caniëls et al., <span>2012</span>; Roehrich et al., <span>2023</span>). Various organizational structures and roles (e.g., lead organizations, hierarchical authority, integrated project teams, advisory boards, and relationship managers) are established as additional governance structures to better support LIPs. Their roles are highly elaborate, relatively stable, and well defined (although flexible) in the contracts governing LIPs (Bercovitz & Tyler, <span>2014</span>; March & Simon, <span>1958</span>).</p><p>Often complementing contractual governance by addressing its shortcomings (Cao & Lumineau, <span>2015</span>; Oliveira & Lumineau, <span>2017</span>; Roehrich et al., <span>2020</span>; Zheng et al., <span>2008</span>), <i>relational governance</i> refers to emerging, socially derived “arrangements” emphasizing, for example, the emergence of communication and decision-making channels supporting parties' efforts to coordinate and control their actions (Poppo & Zenger, <span>2002</span>; Roehrich & Lewis, <span>2014</span>). Relational governance embraces more trust-based social (and moral) norms and rules (Cao & Lumineau, <span>2015</span>; Roehrich et al., <span>2020</span>). Social norms and rules are considered to be behavioral guidelines that enforce social obligations in the relationship (Caldwell et al., <span>2017</span>). The related term of <i>relational contract</i> refers to the shared norms of cooperation and obligation that parties establish informally to control and coordinate exchange processes among parties (Caniëls et al., <span>2012</span>; Macneil, <span>1980</span>). Pervasive among a myriad of highly interdependent parties engaging in multiple, sequential, complex transactions, relational contracts build trust among parties (Claggett & Karahanna, <span>2018</span>) by reducing information asymmetry (Liu et al., <span>2009</span>), and helping them design more effective contracts in support of collaboration (Mayer & Argyres, <span>2004</span>).</p><p>Taken together, contractual and relational governance mechanisms have the potential to completement each other. For instance, organizations engaged in long-term relationships in LIPs become more familiar with each other (Gulati, <span>1995</span>) and learn to specify more detailed contracts (Poppo & Zenger, <span>2002</span>; Ryall & Sampson, <span>2009</span>). Also, specifying rules and responsibilities during the negotiation phase in a relationship may help organizations to get to know each other, build up trust, and have a “knowledge repository” (i.e., the contract) for later phases of the project (e.g., Roehrich et al., <span>2021</span>; Zheng et al., <span>2008</span>). Governance mechanisms working in combination may improve the relationship and LIP performance, although their interaction may also lead to increased transaction costs, conflicts, and coordination problems (e.g., Aben et al., <span>2021</span>; Howard et al., <span>2019</span>; Kalra et al., <span>2021</span>; Oliveira & Lumineau, <span>2017</span>). For example, the study by Caniëls et al. (<span>2012</span>) argues that contractual incentives, hierarchical mechanisms based on authority, and relational or trust-based mechanisms smooth the coordination process and drive efficiencies by reducing transaction or governance costs. This suggests that governance mechanisms must be jointly developed and tailored to each other to obtain improvements in performance and avoid potential negative interactions (Olsen et al., <span>2005</span>; Roehrich et al., <span>2020</span>).</p><p>Despite the potential value that various structures and mechanisms of governance can yield, independently and in concert, the development and application of various governance structures and mechanisms are certainly not without their own challenges. Several distinct, yet interrelated, challenges in particular present promising avenues for future LIP research: (i) the cooperation/coopetition challenge, (ii) the coordination challenge, (iii) the challenge in combining contractual and relational governance mechanisms, and (iv) the governance dynamics challenge. We discuss each of these in turn.</p><p>The contributions to this SI address one or more of the four governance challenges that we have outlined. The work of Radaelli et al. (<span>2023</span>) examines how sponsors and program managers developed a platform to stimulate collaboration, both cooperation/coopetition and coordination, in a LIP. Specifically, in their study, parties expanded access rules for “platform renting” and created a “distributed governance” approach to minimize interdependencies among organizations and encourage cooperation/coopetition and coordination. Whereas prior research on LIPs often focused on a single LIP which is disbanded upon completion of its goal, Radaelli et al. focus on how multiple organizations collaborated in a program of interrelated projects to achieve less-specific, common, and private goals over a long period of time. Drawing on adjacent literature on technological platforms, Radaelli et al. identify why organizations join and remain committed to a platform and how problems of collaboration (both problems associated with cooperation/coopetition and coordination) are overcome to achieve long-term common goals.</p><p>Informed by an in-depth, longitudinal case study of the development of Europe's global satellite navigation systems, the work by Rouyre et al. (<span>2024</span>) considers how governance mechanisms are used to address coopetition among parties in PPPs. The authors demonstrate how an imbalance between cooperation and competition can result in coopetition tensions, which become catalysts for changing governance mechanisms when parties hide (rather than share) information and engage in opportunism (rather than mutual support). Complementing prior research emphasizing interplay between contractual and relational governance mechanisms, Rouyre et al. show how a mix of governance mechanisms in PPPs are implemented by a centralized actor, the joint use of contractual and relational governance, and a coopetition mindset. The authors also contribute to research on the dynamics of governance in LIPs by illustrating how governance mechanisms and coopetition co-evolve over time. A combination of governance mechanisms implemented and adapted during different phases of PPP projects may lead to the emergence, alleviation, reinforcement, and management of coopetition tensions.</p><p>The paper by Fang et al. (<span>2023</span>) considers how contractual and relational governance mechanisms are used to address the considerable “setbacks” often associated with PPPs, such as delays, cost overruns, or failures to meet performance specifications. They build a dynamic governance theory by using divergent cases involving recovery following a critical setback, as well as project failure, paired with insights from the literature. A systems dynamics simulation model reproduces the adjustments to governance and outcomes found in the cases examined. Fang et al. contribute to our understanding of the dynamics of governance in LIPs by showing how contractual and relational governance mechanisms interplay and unfold over time. Their model has important implications for the performance of LIPs, because it identifies how adjustments to contractual and relational governance mechanisms are required to address project setbacks triggered by events, and how the interplay between adjustments may produce unintended outcomes.</p><p>The evolution in governance occurring when LIPs transition from a project to operations is addressed by the contribution of Zhang et al. (<span>2023</span>). This transition is characterized by a fundamental shift from temporary to relatively permanent organizations—from multiple actors collaborating to achieve a defined project goal to ongoing operations with long-term, evolving goals. The authors develop a conceptual framework to account for the organizational design strategy, structures, and processes required to manage the transition in a LIP during the overlapping period when the project organization begins to disband and the operational organizations start to become involved. While prior research has drawn attention to how governance mechanisms are implemented and adjusted as projects move from one phase to the next in the project lifecycle, Zhang et al. suggest that more research on governance is required to understand the fundamental problem of transitioning when the two worlds of projects and operations collide.</p><p>Bringing together a myriad of public, private, and nonprofit organizations and stakeholders, LIPs have seen a justified increase in interest in academia, practice, and policy. This has motivated and laid the foundation for scientific discoveries and technology, the development of new products and services, and the creation of large-scale technological systems and infrastructure. In our discussion, we distinguish key dimensions and categories of LIPs. We further draw attention to the fact that LIPs face significant interorganizational governance challenges requiring various forms of collaboration, cooperation/coopetition, and coordination, as well as contractual and relational governance to align multiple organizations with disparate goals, diverging interests, and varying levels of capabilities and resources. We also put forward a research agenda for each of the four governance challenges that scholars may find interesting. Finally, we introduced the contributions and insights made by the papers in this SI. These exemplar studies and the questions posed in our discussion serve to encourage scholars to conduct research on the nature, challenges, and dynamics of governance in LIPs. Such future work must leverage the combined insights from general management, OSCM, PM, and adjacent literatures to develop novel and interesting theoretical contributions with implications for how to improve the performance of LIPs. Following this path, it is our hope that future systematic and comprehensive efforts to study the governance of LIPs will further advance conceptual, theoretical, and methodological contributions, and support the advancement of science, practice, and policy in this area.</p>\",\"PeriodicalId\":51097,\"journal\":{\"name\":\"Journal of Operations Management\",\"volume\":\"70 1\",\"pages\":\"4-21\"},\"PeriodicalIF\":6.5000,\"publicationDate\":\"2023-11-27\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1280\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Operations Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1002/joom.1280\",\"RegionNum\":2,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Operations Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/joom.1280","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
摘要
组织越来越依赖于项目来适应和生存在一个日益不稳定、快速变化和竞争的环境中(例如,Ramasesh &褐变,2014;Roehrich et al., 2023;Tatikonda,罗森塔尔,2000)。“项目化”(Midler, 1995)、“项目社会”(Lundin et al., 2015)和“项目经济”(Nieto-Rodriguez, 2021)等术语被引入来描述项目的增长,这些项目涉及提供大量临时组织间活动,如研发(R&D)、技术和新产品开发(NPD)、资本货物和服务、基础设施、事件和组织变革。一些学者甚至提出,项目已经取代了连续的过程结构(特别是在西方世界),如制造活动,成为21世纪的主要组织形式(例如,Nieto-Rodriguez, 2021;申哈,Dvir, 2007)。虽然大量文献已经确定项目在复杂性、新颖性、不确定性和动态性方面差异很大(Davies &;Hobday 2005;Loch等人,2006),而且越来越多的人规模庞大(Flyvbjerg等人,2003;米勒,Lessard, 2000;Scott et al., 2011),关于大型组织间项目(lip)中的多个组织如何治理的研究仍处于起步阶段。本期《运营管理杂志》特刊探讨了管理lip的主要挑战和紧张关系。我们使用形容词“大”来指代大规模实施的组织间项目(这里我们粗略地指代诸如物理大小、影响、持续时间以及涉及的人员和组织数量等因素),而不是关注任意选择的价值(例如,10亿美元)以上的项目。当项目由多个(通常是公共、私人、非营利组织的混合)组织组成时,项目是“跨组织”的,在不确定和动态的环境中共同协调独特的或定制的产品和/或服务的生产(Jones &;利希滕斯坦,2008;Sydow,布劳恩,2018)。lip是最常用于基础科学研究、创造新产品(或解决方案)、建设公共基础设施、解决与社会、经济、政治或环境问题相关的问题以及应对自然灾害的组织形式(例如Roehrich &Kivleniece, 2022)。lip为社区和社会带来变革性成果(Flyvbjerg, 2014),并且在许多行业和部门中越来越重要,例如医疗保健、国防、航空航天、采矿、电信、信息技术(IT)、运输、公用事业、“大科学”实验以及重大文化和体育活动(Bendoly &曹国伟,2016;Caldwell et al., 2017;Mishra et al., 2020)。虽然项目通常被认为是运营和供应链管理(OSCM;例如,本多利&;做苦工,2007;Bendoly, 2014;Roehrich,刘易斯,2014;Mishra,褐变,2020;Mishra et al., 2020;Salvadore et al., 2021),对lip的大部分研究都是由项目管理(PM)或邻近学科(例如创新管理)的学者进行的,他们使用各种理论视角来理解管理、组织、制度和治理安排。这项研究经常使用一系列标签来描述lip,包括“重大项目”(Morris, 1994,2013)、“大型工程项目”(Miller &Lessard, 2000),“系统的系统”项目(Davies &Hobday 2005;申哈,Dvir, 2007), 10亿美元或更多的“大型项目”(Flyvbjerg, 2017),“组织间项目”(Sydow &Braun, 2018)和“全球项目”(Scott et al., 2011)。我们在lip的标签下汇集了以前的研究,以便为治理讨论提供清晰度和连贯性。我们提请注意这样一个事实,即需要对lip进行进一步的OSCM研究,以解决许多未解决的组织间治理挑战。在日益复杂、新颖、不确定和快速变化的环境中,lip的治理尤其具有挑战性,从而产生了对实践和政策具有重要意义的未解决的理论问题(Chakkol等人,2018;Ramasesh,褐变,2014;申哈,2001)。lip面临着重大的治理挑战,需要契约和关系治理,以及多个组织之间的协作形式,这些组织通常具有不同的目标、不同的利益,以及不同的能力和资源水平(Roehrich &;刘易斯,2014;Zheng et al., 2008)。PM和相关学科的研究已经确定了在不同环境中组织和管理lip所涉及的挑战(例如,Davies等人,2023;申哈,Dvir, 2007),并开始解决组织间项目治理(例如,m<e:1>勒等人,2023)。 然而,借鉴关于项目、计划和基于项目的组织治理的各种理论观点(m<s:2> ller等人,2023),项目管理对项目治理的研究,除了少数例外(例如,Levitt等人,2019),忽视了协作(例如,Gulati等人,2012)、关系和契约治理(Bercovitz &泰勒,2014;Poppo,曾庆红,2002;Roehrich,Lewis, 2014)和合作(Bengtsson &Kock, 2000)适用于唇部。为了填补这一空白,管理和OSCM学者最近探索了lip的治理,包括如何需要协作来建立各方之间的合作,控制和协调相互依存的任务,并使lip中涉及的不同各方的目标和利益保持一致(例如,Aben等人,2021;Hartmann et al., 2014;奥利维拉,Lumineau, 2017;Tee等人,2019;Zheng et al., 2008)。然而,这样的调查很少,需要对lip的治理进行进一步的研究,以了解如何调整激励,分配决策权和责任,并确保信息流和知识交换以满足共同目标(经济和社会)价值观和绩效目标(Roehrich et al., 2020;Sarafan et al., 2022)。我们目前讨论的目标是鼓励学者们对lip治理的性质、挑战和动态进行进一步的研究。特别是,我们鼓励学者借鉴一般管理、OSCM、PM和相关文献的见解,为如何提高大规模努力的绩效和应对21世纪社会面临的重大挑战做出新颖而有趣的理论贡献(George et al., 2016)。本SI中出现的四篇论文强调了各种理论观点、分析单元和方法,以加深我们对lip治理的理解。他们考察了各种行业、机构背景和设置中的项目,并探索了lip之间和内部已经(或尚未)成功的实践。以这些研究为背景,并以下面的讨论为指导,我们希望未来对lip的研究将进一步推进概念、理论和方法上的贡献,并支持这一重要领域的科学、实践和政策的进步。
Large interorganizational projects (LIPs): Toward an integrative perspective and research agenda on interorganizational governance
Organizations are becoming more reliant on projects to adapt and survive in an increasingly volatile, fast-moving, and competitive environment (e.g., Ramasesh & Browning, 2014; Roehrich et al., 2023; Tatikonda & Rosenthal, 2000). Terms such as “projectification” (Midler, 1995), “project society” (Lundin et al., 2015), and “project economy” (Nieto-Rodriguez, 2021) have been introduced to describe the growth of projects involved in delivering a large share of temporary interorganizational activities such as research and development (R&D), technology and new product development (NPD), capital goods and services, infrastructure, events, and organizational change. Some scholars have even suggested that projects have replaced continuous process structures (especially in the Western world), such as manufacturing activities, as the dominant form of organization in the 21st century (e.g., Nieto-Rodriguez, 2021; Shenhar & Dvir, 2007). While a large body of literature has identified that projects vary considerably in their complexity, novelty, uncertainty, and dynamism (Davies & Hobday, 2005; Loch et al., 2006), and that an increasing number are massive in scale (Flyvbjerg et al., 2003; Miller & Lessard, 2000; Scott et al., 2011), research on how multiple organizations in large interorganizational projects (LIPs) are governed is still in its infancy.
This special issue (SI) of the Journal of Operations Management explores the key challenges and tensions involved in governing LIPs. We use the adjective “large” loosely to refer to interorganizational projects conducted at scale (here we loosely refer to factors such as physical size, impact, duration, as well as number of people and organizations involved), rather than focus on projects above an arbitrarily chosen value (e.g., $1 billon). Projects are “interorganizational” when comprised of multiple (often a mix of public, private, non-for-profit) organizations, working jointly to coordinate the production of unique, or customized, products and/or services in uncertain and dynamic environments (Jones & Lichtenstein, 2008; Sydow & Braun, 2018). LIPs are the organizational form most often used to produce basic science, create new products (or solutions), build public infrastructure, tackle problems related to social, economic, political, or environmental issues, and respond to natural disasters (e.g., Roehrich & Kivleniece, 2022). LIPs deliver transformational outcomes for communities and societies (Flyvbjerg, 2014) and are increasingly important in many industries and sectors such as healthcare, defense, aerospace, mining, telecommunications, information technology (IT), transport, utilities, “big science” experiments, and major cultural and sporting events (Bendoly & Chao, 2016; Caldwell et al., 2017; Mishra et al., 2020).
Although projects are generally considered an important topic in operations and supply chain management (OSCM; e.g., Bendoly & Swink, 2007; Bendoly, 2014; Roehrich & Lewis, 2014; Mishra & Browning, 2020; Mishra et al., 2020; Salvadore et al., 2021), much of the research on LIPs has been undertaken by scholars in project management (PM) or adjacent disciplines (e.g., innovation management) using a variety of theoretical lenses to understand management, organizational, institutional, and governance arrangements. This research has often deployed a range of labels to describe LIPs, including “major projects” (Morris, 1994, 2013), “large engineering projects” (Miller & Lessard, 2000), “system of systems” projects (Davies & Hobday, 2005; Shenhar & Dvir, 2007), “megaprojects” of $1 billion or more (Flyvbjerg, 2017), “interorganizational projects” (Sydow & Braun, 2018), and “global projects” (Scott et al., 2011). We bring together prior studies under the label of LIPs to offer clarity and coherence moving forward with governance discussions. We draw attention to the fact that further OSCM research on LIPs is needed to address many unresolved interorganizational governance challenges.
The governance of LIPs is particularly challenging in environments that are increasingly complex, novel, uncertain, and rapidly changing, giving rise to unresolved theoretical questions with important implications for practice and policy (Chakkol et al., 2018; Ramasesh & Browning, 2014; Shenhar, 2001). LIPs face significant governance challenges requiring contractual and relational governance and forms of collaboration among multiple organizations with often disparate goals, diverging interests, and varying levels of capabilities and resources (Roehrich & Lewis, 2014; Zheng et al., 2008). Research in PM, and related disciplines, has identified the challenges involved in organizing and managing LIPs in different environments (e.g., Davies et al., 2023; Shenhar & Dvir, 2007), and is beginning to address interorganizational project governance (e.g., Müller et al., 2023). Drawing upon a variety of theoretical perspectives on the governance of projects, programs, and project-based organizations (Müller et al., 2023), however, PM research on the governance of projects has, with a few exceptions (e.g., Levitt et al., 2019), neglected to consider how key concepts of collaboration (e.g., Gulati et al., 2012), relational and contractual governance (Bercovitz & Tyler, 2014; Poppo & Zenger, 2002; Roehrich & Lewis, 2014), and coopetition (Bengtsson & Kock, 2000) apply to LIPs.
To fill this gap, management and OSCM scholars have recently explored the governance of LIPs including how collaboration is required to build cooperation between parties, control and coordinate interdependent tasks, and align the goals and interests of the different parties involved in LIPs (e.g., Aben et al., 2021; Hartmann et al., 2014; Oliveira & Lumineau, 2017; Tee et al., 2019; Zheng et al., 2008). Such inquiries are few however, and further research on the governance of LIPs is needed to understand how to align incentives, allocate decision rights and responsibilities, and ensure information flows and knowledge exchange to meet common goals (economic and social) values, and performance targets (Roehrich et al., 2020; Sarafan et al., 2022).
Our goal with the present discussion is to encourage scholars to conduct further research on the nature, challenges, and dynamics of governance in LIPs. In particular, we encourage scholars to draw on insights from general management, OSCM, PM, and adjacent literatures to develop novel and interesting theoretical contributions with implications for how to improve the performance of large-scale endeavors and tackle grand challenges facing societies in the 21st century (George et al., 2016). The four papers appearing in this SI highlight a variety of theoretical perspectives, units of analysis, and methodologies to deepen our understanding of the governance of LIPs. They examine projects in a variety of industries, institutional contexts and settings, and explore practices across and within LIPs that have (or have not) been successful. With these studies as a backdrop, and guided by the discussion that follows, we are hopeful that future, concerted efforts to study LIPs will further advance conceptual, theoretical, and methodological contributions and support the advancement of science, practice, and policy in this vital area.
To provide a foundation for assessing the state of knowledge in this domain, we begin with some relevant distinctions across the associated literatures. Notably, we distinguish between projects and other operational structures, identify key dimensions used to classify projects, and consider recent research addressing the increasing size of projects. In doing so, our discourse provides a relevant conceptualization of LIPs, critical to developing impactful theoretical and practical contributions.
The PM literature tends to use the concept of governance as an umbrella category to describe how relationships among parties in LIPs are arranged and organized (e.g., Denicol et al., 2020), often focusing on practical concerns such as strategy, control, and performance systems (e.g., Bourne et al., 2023). Some PM scholars have, however, started to recognize that there is a need to advance our theoretical understanding of interorganizational project governance (e.g., Müller et al., 2023). As a case in point, the successful set-up and execution of LIPs depend on multiple organizations collaborating over a defined time-period (Roehrich et al., 2023; Roehrich & Lewis, 2014). To grapple with this challenge, it is critical to have a solid theoretical understanding of what this entails. For example, here collaboration refers to organizations voluntarily helping their partners to achieve common (and private) goals (Castañer & Oliveira, 2020).
Two facets of collaboration are worth distinguishing both theoretically and practically: (i) building “cooperation” among parties with interdependent tasks and (ii) achieving the “coordination” of those interdependent tasks (Gulati et al., 2012). Cooperation ensures that varying priorities, incentives, and interests are aligned to implement the required interdependent tasks to reach a common goal. Related to cooperation, coopetition refers to the simultaneous pursuit of cooperation and competition to create value (Gnyawali & Park, 2011; Wilhelm, 2011). On the other hand, coordination refers to the effective alignment and adjustment of partners' actions and tasks to jointly accomplish a common goal (Gulati et al., 2012).
Collaboration, cooperation/coopetition, and coordination in LIPs are supported and stimulated by governance mechanisms. Contractual governance refers to legally binding, formal agreements specifying the roles and responsibilities of exchange partners (Cao & Lumineau, 2015; Poppo & Zenger, 2002; Roehrich et al., 2020). Contracts are legally enforceable and used primarily to control and coordinate exchange relationships (Ring & Van de Ven, 1992; Williamson, 1985) which includes the delegation of authority, power, decision rights, formal rules and regulations, roles and responsibilities, and standard operating procedures (Cao & Lumineau, 2015; Poppo & Zenger, 2002; Roehrich et al., 2021). While a contract's control clauses (e.g., termination, monitoring, incentives, and disincentives) focus on ensuring that the other party in a relationship will perform in accordance with one's expectations, coordination clauses (e.g., frequency and nature of meetings, specifying roles) support the management of a myriad of interdependent tasks and activities between organizations (Caniëls et al., 2012; Roehrich et al., 2023). Various organizational structures and roles (e.g., lead organizations, hierarchical authority, integrated project teams, advisory boards, and relationship managers) are established as additional governance structures to better support LIPs. Their roles are highly elaborate, relatively stable, and well defined (although flexible) in the contracts governing LIPs (Bercovitz & Tyler, 2014; March & Simon, 1958).
Often complementing contractual governance by addressing its shortcomings (Cao & Lumineau, 2015; Oliveira & Lumineau, 2017; Roehrich et al., 2020; Zheng et al., 2008), relational governance refers to emerging, socially derived “arrangements” emphasizing, for example, the emergence of communication and decision-making channels supporting parties' efforts to coordinate and control their actions (Poppo & Zenger, 2002; Roehrich & Lewis, 2014). Relational governance embraces more trust-based social (and moral) norms and rules (Cao & Lumineau, 2015; Roehrich et al., 2020). Social norms and rules are considered to be behavioral guidelines that enforce social obligations in the relationship (Caldwell et al., 2017). The related term of relational contract refers to the shared norms of cooperation and obligation that parties establish informally to control and coordinate exchange processes among parties (Caniëls et al., 2012; Macneil, 1980). Pervasive among a myriad of highly interdependent parties engaging in multiple, sequential, complex transactions, relational contracts build trust among parties (Claggett & Karahanna, 2018) by reducing information asymmetry (Liu et al., 2009), and helping them design more effective contracts in support of collaboration (Mayer & Argyres, 2004).
Taken together, contractual and relational governance mechanisms have the potential to completement each other. For instance, organizations engaged in long-term relationships in LIPs become more familiar with each other (Gulati, 1995) and learn to specify more detailed contracts (Poppo & Zenger, 2002; Ryall & Sampson, 2009). Also, specifying rules and responsibilities during the negotiation phase in a relationship may help organizations to get to know each other, build up trust, and have a “knowledge repository” (i.e., the contract) for later phases of the project (e.g., Roehrich et al., 2021; Zheng et al., 2008). Governance mechanisms working in combination may improve the relationship and LIP performance, although their interaction may also lead to increased transaction costs, conflicts, and coordination problems (e.g., Aben et al., 2021; Howard et al., 2019; Kalra et al., 2021; Oliveira & Lumineau, 2017). For example, the study by Caniëls et al. (2012) argues that contractual incentives, hierarchical mechanisms based on authority, and relational or trust-based mechanisms smooth the coordination process and drive efficiencies by reducing transaction or governance costs. This suggests that governance mechanisms must be jointly developed and tailored to each other to obtain improvements in performance and avoid potential negative interactions (Olsen et al., 2005; Roehrich et al., 2020).
Despite the potential value that various structures and mechanisms of governance can yield, independently and in concert, the development and application of various governance structures and mechanisms are certainly not without their own challenges. Several distinct, yet interrelated, challenges in particular present promising avenues for future LIP research: (i) the cooperation/coopetition challenge, (ii) the coordination challenge, (iii) the challenge in combining contractual and relational governance mechanisms, and (iv) the governance dynamics challenge. We discuss each of these in turn.
The contributions to this SI address one or more of the four governance challenges that we have outlined. The work of Radaelli et al. (2023) examines how sponsors and program managers developed a platform to stimulate collaboration, both cooperation/coopetition and coordination, in a LIP. Specifically, in their study, parties expanded access rules for “platform renting” and created a “distributed governance” approach to minimize interdependencies among organizations and encourage cooperation/coopetition and coordination. Whereas prior research on LIPs often focused on a single LIP which is disbanded upon completion of its goal, Radaelli et al. focus on how multiple organizations collaborated in a program of interrelated projects to achieve less-specific, common, and private goals over a long period of time. Drawing on adjacent literature on technological platforms, Radaelli et al. identify why organizations join and remain committed to a platform and how problems of collaboration (both problems associated with cooperation/coopetition and coordination) are overcome to achieve long-term common goals.
Informed by an in-depth, longitudinal case study of the development of Europe's global satellite navigation systems, the work by Rouyre et al. (2024) considers how governance mechanisms are used to address coopetition among parties in PPPs. The authors demonstrate how an imbalance between cooperation and competition can result in coopetition tensions, which become catalysts for changing governance mechanisms when parties hide (rather than share) information and engage in opportunism (rather than mutual support). Complementing prior research emphasizing interplay between contractual and relational governance mechanisms, Rouyre et al. show how a mix of governance mechanisms in PPPs are implemented by a centralized actor, the joint use of contractual and relational governance, and a coopetition mindset. The authors also contribute to research on the dynamics of governance in LIPs by illustrating how governance mechanisms and coopetition co-evolve over time. A combination of governance mechanisms implemented and adapted during different phases of PPP projects may lead to the emergence, alleviation, reinforcement, and management of coopetition tensions.
The paper by Fang et al. (2023) considers how contractual and relational governance mechanisms are used to address the considerable “setbacks” often associated with PPPs, such as delays, cost overruns, or failures to meet performance specifications. They build a dynamic governance theory by using divergent cases involving recovery following a critical setback, as well as project failure, paired with insights from the literature. A systems dynamics simulation model reproduces the adjustments to governance and outcomes found in the cases examined. Fang et al. contribute to our understanding of the dynamics of governance in LIPs by showing how contractual and relational governance mechanisms interplay and unfold over time. Their model has important implications for the performance of LIPs, because it identifies how adjustments to contractual and relational governance mechanisms are required to address project setbacks triggered by events, and how the interplay between adjustments may produce unintended outcomes.
The evolution in governance occurring when LIPs transition from a project to operations is addressed by the contribution of Zhang et al. (2023). This transition is characterized by a fundamental shift from temporary to relatively permanent organizations—from multiple actors collaborating to achieve a defined project goal to ongoing operations with long-term, evolving goals. The authors develop a conceptual framework to account for the organizational design strategy, structures, and processes required to manage the transition in a LIP during the overlapping period when the project organization begins to disband and the operational organizations start to become involved. While prior research has drawn attention to how governance mechanisms are implemented and adjusted as projects move from one phase to the next in the project lifecycle, Zhang et al. suggest that more research on governance is required to understand the fundamental problem of transitioning when the two worlds of projects and operations collide.
Bringing together a myriad of public, private, and nonprofit organizations and stakeholders, LIPs have seen a justified increase in interest in academia, practice, and policy. This has motivated and laid the foundation for scientific discoveries and technology, the development of new products and services, and the creation of large-scale technological systems and infrastructure. In our discussion, we distinguish key dimensions and categories of LIPs. We further draw attention to the fact that LIPs face significant interorganizational governance challenges requiring various forms of collaboration, cooperation/coopetition, and coordination, as well as contractual and relational governance to align multiple organizations with disparate goals, diverging interests, and varying levels of capabilities and resources. We also put forward a research agenda for each of the four governance challenges that scholars may find interesting. Finally, we introduced the contributions and insights made by the papers in this SI. These exemplar studies and the questions posed in our discussion serve to encourage scholars to conduct research on the nature, challenges, and dynamics of governance in LIPs. Such future work must leverage the combined insights from general management, OSCM, PM, and adjacent literatures to develop novel and interesting theoretical contributions with implications for how to improve the performance of LIPs. Following this path, it is our hope that future systematic and comprehensive efforts to study the governance of LIPs will further advance conceptual, theoretical, and methodological contributions, and support the advancement of science, practice, and policy in this area.
期刊介绍:
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