Ismail Soujaa, Julius A. Nukpezah, Tamara Dimitrijevska-Markoski
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A Balanced Scorecard approach to the Homeland Security Evaluation and Exercise Program
The Homeland Security Exercise and Evaluation Program (HSEEP) is the standard program for exercise design and development, management, evaluation, and improvement planning, but it has several challenges for its operation. This study focuses on HSEEP evaluative capacity and provides practical recommendations for program improvement using the Balanced Scorecard (BSC) approach. Although HSEEP has a myriad of challenges related to its performance measurement, the study asserts that some of these limitations can be addressed by incorporating the BSC approach. The study explains and demonstrates how the four BSC approaches, internal and external stakeholders, organizational process, financial, and learning aspects, can improve the HSEEP.
期刊介绍:
Scholarship on risk, hazards, and crises (emergencies, disasters, or public policy/organizational crises) has developed into mature and distinct fields of inquiry. Risk, Hazards & Crisis in Public Policy (RHCPP) addresses the governance implications of the important questions raised for the respective fields. The relationships between risk, hazards, and crisis raise fundamental questions with broad social science and policy implications. During unstable situations of acute or chronic danger and substantial uncertainty (i.e. a crisis), important and deeply rooted societal institutions, norms, and values come into play. The purpose of RHCPP is to provide a forum for research and commentary that examines societies’ understanding of and measures to address risk,hazards, and crises, how public policies do and should address these concerns, and to what effect. The journal is explicitly designed to encourage a broad range of perspectives by integrating work from a variety of disciplines. The journal will look at social science theory and policy design across the spectrum of risks and crises — including natural and technological hazards, public health crises, terrorism, and societal and environmental disasters. Papers will analyze the ways societies deal with both unpredictable and predictable events as public policy questions, which include topics such as crisis governance, loss and liability, emergency response, agenda setting, and the social and cultural contexts in which hazards, risks and crises are perceived and defined. Risk, Hazards & Crisis in Public Policy invites dialogue and is open to new approaches. We seek scholarly work that combines academic quality with practical relevance. We especially welcome authors writing on the governance of risk and crises to submit their manuscripts.