推进成人在线课程可用性评估的社会技术-教学启发式

IF 2.8 Q1 EDUCATION & EDUCATIONAL RESEARCH

Online Learning Pub Date : 2021-12-01 DOI:10.24059/olj.v25i4.2439

Isa Jahnke,Nathan Riedel,Kanupriya Singh,Joi Moore

{"title":"推进成人在线课程可用性评估的社会技术-教学启发式","authors":"Isa Jahnke,Nathan Riedel,Kanupriya Singh,Joi Moore","doi":"10.24059/olj.v25i4.2439","DOIUrl":null,"url":null,"abstract":"Online courses often include interface designs that do not support a positive learner experience. Literature shows a variety of heuristics to detect issues of online courses. While heuristic-based inspection of usability is a dominant method for evaluating digital systems, these methods cannot be easily transferred to online courses. To close this gap, we identified an initial set of social, technical, and pedagogical related items (STP) heuristics based on literature. Next, we analyzed this set using empirical data from two online courses. In total, we analyzed 195 problems with the goal to substantiate a final set of 14 STP heuristics. This new set allows for efficiently evaluating online courses by supporting evaluators and instructional designers in uncovering the most crucial issues and improving the learner experience. Finally, based on this work, we discuss a definition of learner experience for the emerging field of learner experience design and research. ","PeriodicalId":54195,"journal":{"name":"Online Learning","volume":"20 1","pages":""},"PeriodicalIF":2.8000,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Advancing Sociotechnical-Pedagogical Heuristics for the Usability Evaluation of Online Courses for Adult Learners\",\"authors\":\"Isa Jahnke,Nathan Riedel,Kanupriya Singh,Joi Moore\",\"doi\":\"10.24059/olj.v25i4.2439\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Online courses often include interface designs that do not support a positive learner experience. Literature shows a variety of heuristics to detect issues of online courses. While heuristic-based inspection of usability is a dominant method for evaluating digital systems, these methods cannot be easily transferred to online courses. To close this gap, we identified an initial set of social, technical, and pedagogical related items (STP) heuristics based on literature. Next, we analyzed this set using empirical data from two online courses. In total, we analyzed 195 problems with the goal to substantiate a final set of 14 STP heuristics. This new set allows for efficiently evaluating online courses by supporting evaluators and instructional designers in uncovering the most crucial issues and improving the learner experience. Finally, based on this work, we discuss a definition of learner experience for the emerging field of learner experience design and research. \",\"PeriodicalId\":54195,\"journal\":{\"name\":\"Online Learning\",\"volume\":\"20 1\",\"pages\":\"\"},\"PeriodicalIF\":2.8000,\"publicationDate\":\"2021-12-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Online Learning\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.24059/olj.v25i4.2439\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"EDUCATION & EDUCATIONAL RESEARCH\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Online Learning","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.24059/olj.v25i4.2439","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"EDUCATION & EDUCATIONAL RESEARCH","Score":null,"Total":0}

引用次数: 0

摘要

在线课程通常包括不支持积极的学习者体验的界面设计。文献展示了各种启发式方法来检测在线课程的问题。虽然基于启发式的可用性检查是评估数字系统的主要方法，但这些方法不能轻易转移到在线课程中。为了缩小这一差距，我们根据文献确定了一组初始的社会、技术和教学相关项目(STP)启发式方法。接下来，我们使用两个在线课程的经验数据来分析这个集合。总的来说，我们分析了195个问题，目标是证实14个STP启发式的最终集合。这套新标准允许通过支持评估人员和教学设计师发现最关键的问题和改善学习者体验来有效地评估在线课程。最后，在此基础上，针对学习者体验设计与研究这一新兴领域，探讨了学习者体验的定义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Advancing Sociotechnical-Pedagogical Heuristics for the Usability Evaluation of Online Courses for Adult Learners

Online courses often include interface designs that do not support a positive learner experience. Literature shows a variety of heuristics to detect issues of online courses. While heuristic-based inspection of usability is a dominant method for evaluating digital systems, these methods cannot be easily transferred to online courses. To close this gap, we identified an initial set of social, technical, and pedagogical related items (STP) heuristics based on literature. Next, we analyzed this set using empirical data from two online courses. In total, we analyzed 195 problems with the goal to substantiate a final set of 14 STP heuristics. This new set allows for efficiently evaluating online courses by supporting evaluators and instructional designers in uncovering the most crucial issues and improving the learner experience. Finally, based on this work, we discuss a definition of learner experience for the emerging field of learner experience design and research.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Online Learning EDUCATION & EDUCATIONAL RESEARCH-

CiteScore

7.40

自引率

15.00%

发文量

审稿时长

30 weeks