An Assessment Model for Sustainable Cities Using Crowdsourced Data Based on General System Theory: A Design Science Methodology Approach

In the quest to understand urban ecosystems, traditional evaluation techniques often fall short due to incompatible data sources and the absence of comprehensive, real-time data. However, with the recent surge in the availability of crowdsourced data, a dynamic view of urban systems has emerged. Recognizing the value of these data, this study illustrates how these data can bridge gaps in understanding urban interactions. Furthermore, the role of urban planners is crucial in harnessing these data effectively, ensuring that derived insights align with the practical needs of urban development. Employing the Design Science Methodology, the research study presents an assessment model grounded in the principles of the city ecosystem, drawing from the General System Theory for Smart Cities. The model is structured across three dimensions and incorporates twelve indicators. By leveraging crowdsourced data, the study offers invaluable insights for urban planners, researchers, and other professionals. This comprehensive approach holds the potential to revolutionize city sustainability assessments, deepening the grasp of intricate urban ecosystems and paving the way for more resilient future cities.