商业周期对消费者行为的影响:一个概念框架和研究议程

IF 8.9 2区 管理学 Q1 BUSINESS
Daniel P. Hampson, Yi Xie, Weiyi Li, Sining Kou, Yonggui Wang
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引用次数: 0

摘要

一个品牌的长期成功取决于其适应商业周期变化的能力,在商业周期中,消费者的反应可能会有很大的不同。几十年来对商业周期对消费者行为影响的研究已经形成了一个多样化但分散的知识体系。为了为该领域的发展奠定基础,我们进行了半系统的文献综述,并根据(1)研究的行为焦点和(2)提出的基本理论假设对文献进行了区分。我们回顾了55篇文章,确定了六个研究商业周期对消费者行为影响的文献领域,以及多种理论方法,我们将其分类为机械核心、情感层、动机基础、社会关系和文化背景。接下来,我们将这些不同研究传统的可通约元素整合到一个跨学科的、高阶的商业周期对消费者行为影响的概念框架中,并以指导营销实践的四个基本前提为基础。最后,我们使用这些基本前提来描述促进营销商业周期研究发展的指导方针,包括(但不限于)关注消费者福祉、消费者参与和数字营销。概念框架指导了心理学理论在商业周期不同阶段的营销实践中的推广应用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Business cycle effects on consumer behavior: A conceptual framework and research agenda
Abstract A brand's long‐term success depends on its ability to adapt to changes in the business cycle, during which consumer responses might vary widely. Decades of research on business cycle effects on consumer behavior have led to a diverse, yet scattered body of knowledge. To lay a foundation for moving the field forward, we conduct a semisystematic literature review and differentiate the literature based on (1) behavioral foci studied and (2) underlying theoretical assumptions made. Our review of 55 articles identifies six literature fields that study business cycle effects on consumer behavior, and a multitude of theoretical approaches, which we categorize as mechanical core, affective layer, motivational ground, sociorelational, and cultural background. Next, we integrate commensurable elements of these distinct research traditions in an interdisciplinary, higher‐order conceptual framework of business cycle effects on consumer behavior, underpinned by four fundamental premises that direct marketing practice. Finally, we use these fundamental premises to delineate guidelines that advance the development of business cycle research in marketing, including (but not limited to) focus on consumer well‐being, consumer engagement and digital marketing. The conceptual framework guides the generalizable application of psychological theories to marketing practice during different stages of the business cycle.
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来源期刊
CiteScore
12.10
自引率
20.90%
发文量
127
期刊介绍: Psychology & Marketing (P&M) publishes original research and review articles dealing with the application of psychological theories and techniques to marketing. As an interdisciplinary journal, P&M serves practitioners and academicians in the fields of psychology and marketing and is an appropriate outlet for articles designed to be of interest, concern, and applied value to its audience of scholars and professionals. Manuscripts that use psychological theory to better understand the various aspects of the marketing of products and services are appropriate for submission.
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