公共医疗保健部门的领导与工作满意度:员工动机的实证分析

Fotis Kitsios, Maria Kamariotou
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引用次数: 0

摘要

保健服务的供应主要由保健设施的人力资源提供,这使得保健领域极为困难。保健专业人员的行为严重影响所研究服务的质量。为了提高其效率,进而提高保健单位的效力,保健单位的管理部门必须高度重视人员的使用。简单地说,激励是必要的,以激励医护人员,以使他们取悦病人,提高他们的疗效。向保健人员提供的奖励似乎有助于他们克服这些问题,并为患者提供尽可能最好的护理,即使在他们缺乏适当资源和工具的情况下也是如此。许多学者认为,以激励的形式给予员工所需的东西,是管理者用来激励员工、提高生产率的有力武器。所有卫生组织都应利用这一组成部分,因为它可以帮助它们处理和解决限制其效力的重大问题。在这种情况下,必须强调的是,迫切需要激励医疗保健专业人员,因为这样做可以提高他们的绩效,从而提高所提供服务的有效性和患者的满意度。本研究的目的是调查希腊北部一家公立医院员工激励的潜在来源。回归分析用于检查从74名医院工作人员收集的数据。研究结果表明,与同事的关系和绩效程度是员工激励的主要驱动因素,薪酬和工作特征起辅助作用。这些发现表明,为了提高医院管理层的员工绩效,有必要营造一个积极的工作环境,并认可人们的贡献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Leadership and job satisfaction in the public healthcare sector: An empirical analysis of employees’ motivations
The supply of health services, which are primarily supplied by the human resources that staff the health facilities, makes the field of health extremely difficult. The conduct of health professionals as a result of their efforts heavily influences the quality of the services under study. To boost their efficiency and, by extension, the effectiveness of the health units, the administrations of the health units must place a high value on the use of the human component. Simply said, incentives are necessary to incentivize healthcare staff in order for them to please patients and improve their efficacy. Incentives provided to healthcare personnel appear to help them overcome these issues and provide patients with the best care possible, even in situations where they lack the appropriate resources and tools. Many academics argue that giving employees what they need in the form of incentives is a potent weapon that managers may use to motivate them and boost productivity. All health organizations should make use of this component, as it can assist them in addressing and resolving significant issues that restrict their effectiveness. In this context, it's critical to stress that motivating healthcare professionals is urgently needed because doing so improves their performance, which in turn improves the effectiveness of the services offered and the satisfaction of patients. The purpose of the current study is to investigate the potential sources of employee motivation at a public hospital in Northern Greece. Regression analysis was used to examine data that were gathered from 74 hospital personnel. The findings indicate that connections with co-workers and degree of performance are the primary drivers of employee motivation, with pay and job features playing a supporting role. These findings demonstrate that in order for the hospital's administration to increase employee performance, it is necessary to foster a positive work environment and recognize people for their contributions.
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