应用服务设计过程的长者综合居家照顾服务设计策略

Q3 Engineering

Journal of Design Research Pub Date : 2023-09-30 DOI:10.46248/kidrs.2023.3.223

Song Yi Kang, Ken Nah

{"title":"应用服务设计过程的长者综合居家照顾服务设计策略","authors":"Song Yi Kang, Ken Nah","doi":"10.46248/kidrs.2023.3.223","DOIUrl":null,"url":null,"abstract":"This study aims to develop a user-centered integrated service design strategy of long-term care home-care services for the elderly in response to population aging in South Korea. The research investigates the current status of home-care services and examines the needs of elderly individuals and stakeholders. Key factors identified include expert collaboration, user communication, and community cooperation. The study proposes an integrated service design strategy of home-care services and a comprehensive support app, facilitating personalized care and effective service management. Local resources are suggested for home environment improvement, emotional support programs, and prompt emergency response. The proposed model emphasizes communication, counseling, emergency assistance, satisfaction surveys, and information sharing. The study anticipates enhanced satisfaction among the elderly, their families, and professionals.","PeriodicalId":35082,"journal":{"name":"Journal of Design Research","volume":"44 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Integrated Home-care Service Design Strategy for Elderly by Applying Service Design Process\",\"authors\":\"Song Yi Kang, Ken Nah\",\"doi\":\"10.46248/kidrs.2023.3.223\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study aims to develop a user-centered integrated service design strategy of long-term care home-care services for the elderly in response to population aging in South Korea. The research investigates the current status of home-care services and examines the needs of elderly individuals and stakeholders. Key factors identified include expert collaboration, user communication, and community cooperation. The study proposes an integrated service design strategy of home-care services and a comprehensive support app, facilitating personalized care and effective service management. Local resources are suggested for home environment improvement, emotional support programs, and prompt emergency response. The proposed model emphasizes communication, counseling, emergency assistance, satisfaction surveys, and information sharing. The study anticipates enhanced satisfaction among the elderly, their families, and professionals.\",\"PeriodicalId\":35082,\"journal\":{\"name\":\"Journal of Design Research\",\"volume\":\"44 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-09-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Design Research\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.46248/kidrs.2023.3.223\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Engineering\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Design Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.46248/kidrs.2023.3.223","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Engineering","Score":null,"Total":0}

引用次数: 0

摘要

本研究旨在针对韩国人口老化，发展以使用者为中心的居家照护长者长期照护服务整合服务设计策略。本研究调查居家照护服务的现况，并检视长者个人及利益相关者的需求。确定的关键因素包括专家协作、用户沟通和社区合作。本研究提出居家照护服务的整合服务设计策略及综合支援app，促进个性化照护及有效的服务管理。建议利用当地资源改善家庭环境，提供情感支持计划，并及时作出紧急反应。该模型强调沟通、咨询、紧急援助、满意度调查和信息共享。该研究预计，老年人、他们的家人和专业人士的满意度会有所提高。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Integrated Home-care Service Design Strategy for Elderly by Applying Service Design Process

This study aims to develop a user-centered integrated service design strategy of long-term care home-care services for the elderly in response to population aging in South Korea. The research investigates the current status of home-care services and examines the needs of elderly individuals and stakeholders. Key factors identified include expert collaboration, user communication, and community cooperation. The study proposes an integrated service design strategy of home-care services and a comprehensive support app, facilitating personalized care and effective service management. Local resources are suggested for home environment improvement, emotional support programs, and prompt emergency response. The proposed model emphasizes communication, counseling, emergency assistance, satisfaction surveys, and information sharing. The study anticipates enhanced satisfaction among the elderly, their families, and professionals.

求助全文

通过发布文献求助，成功后即可免费获取论文全文。去求助

来源期刊

Journal of Design Research Engineering-Engineering (miscellaneous)

CiteScore

0.60

自引率

0.00%

发文量

期刊介绍： JDR is an interdisciplinary journal, emphasising human aspects as a central issue of design through integrative studies of social sciences and design disciplines. Originally published as an electronic journal publishing articles including multimedia applications and hence allowing visual knowledge transfer, it is now also available in print. Topics covered include Expertise in design Design learning strategies and design pedagogy Design as a social process Gaming and simulation in design Designing user interfaces The role of visual techniques in the design process Design tools Sustainability.