Seeking Counseling Services: A Phenomenological Study of African American Women

Abstract African American women bear a mental health burden and are less likely to seek and receive appropriate services than their dominant culture peers. African Americans may underutilize professional counseling services due to factors such as stigma, healthy cultural mistrust, and cultural values. To date, researchers have paid limited attention to ways to break through barriers to mental health equity. This phenomenological study examined the lived experiences of ten African American women who sought service from licensed professional counselors. Participants sought help after failure of self-care and traditional supports, recognized barriers, and approached counseling as a last resort. Through counseling, they found new perspectives, surprise connections, and opportunities for growth. Findings inform communities about what counseling is (and is not) as well as different types of support that can be obtained from a professional counselor. Limitations and future research directions are discussed.