Measurement of students’ satisfaction in online courses at Dong Thap University

In current higher education, online teaching implementation to diversify teaching activities can be considered as an essential and urgent need. Accordingly, this study is conducted to measure students’ satisfaction in online courses organized at Dong Thap University. The data used in this study is feedback from 917 full-time students who experienced online learning in the first semester, academic year 2021-2022 in the University. By using descriptive statistics and analysis of variances, this study presents students’ online-teaching satisfaction through four main categories: (1) Course design, (2) Technology, (3) Interaction, and (4) Instructors. Specifically, most indicators used to measure students’ satisfaction reached an average value of above 4.0 (on a 5-level scale), indicating that students basically accepted and satisfied with online teaching. In addition, some indications show that first-year students tended to have more satisfaction than all other ones in terms of four key factors being investigated. The research findings serve as an important information channel for Dong Thap University to take its reference for online teaching improvement and training quality enhancement.