传统与数字公关——优势与劣势

Lyuboslava Mitkova
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引用次数: 0

摘要

本报告的目的是分析公共关系领域由于数字技术的引入而发生的转变,并定义传统公关和数字公关的优势和劣势。研究重点是观察和分析公共关系领域的新现象,在公关从业者在日常活动中最常用的技术和工具方面。收集信息的方法是在公关专业人员中进行在线调查。调查结果强调,由于社交媒体平台的兴起,该行业的几个要素发生了变化。首先,网络和信息的元素出现了,因为社交媒体允许从业者创建和保持牢固的关系和联系,同时帮助他们跟上相关趋势。第二个要素是帮助建立和维护声誉和更积极的公众形象——这是公关的关键要素。与建立这种声誉以及公司价值观相关的战略正在浮出水面,利用社交媒体作为一个重要的平台来推广它们。从另一个角度来看,公司通过社交媒体与公众接触和沟通,可以与受众进行双向对话,同时促进信息的传播,并在网上获得更大的知名度。这项研究成功地概述了社交媒体的重要性,同时也强调了它作为一种工具所面临的局限性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Traditional vs Digital PR – Advantages and Disadvantages
The purpose of this report is to analyze the transformations that have occurred in the field of public relations due to the introduction of digital technologies in the profession and to define the advantages and disadvantages of traditional and digital PR. The study focuses on the observation and analysis of the new phenomena in the field of public relations, in the aspect of the most common techniques and tools used by PR practitioners in their daily activities. The method used to collect information is an online survey conducted among public relations professionals. The results of the survey highlighted several elements of the profession that have undergone changes due to the rise of social media platforms. First and foremost, the element of networks and information emerges, as social media allows practitioners to create and maintain strong relationships and contacts while helping them stay current with relevant trends. The second element that emerges is helping to build and maintain a reputation and a more positive public image - a key element of PR. Strategies related to building this reputation, along with the companies' values, are coming to the fore, using social media as an important platform to promote them. From another perspective, the company's reach and communication with the public through social media allows for a two way conversation with the audience, along with facilitating the dissemination of information and gaining greater visibility online. The study succeeds in outlining the importance of social media while highlighting the limitations it faces as a tool.
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