Lower Levels of Organizational Commitment among Generation Y and Z Workers within the Scope of Central New York Hospitals and Higher Turnover Rates

This research included examining the lower level of organizational commitment among the Millennials (Generation Y) and Generation Z Western populations within the scope of the Central New York healthcare environment and its impact on turnover rates and organizational costs. Individualism is prioritizing self-based needs over the needs of the community and others. Moreover, individualism contributed to developing the Generation Y and Z population perspective. Individuals born between 1981 and 2002 will be the targeted age group of this research, because these Generation Y and Z population members are of traditional occupational age. Furthermore, the scope of the research included the sample age group within the scope of the Central New York healthcare environment. I explored the impact of individualism on Generation Y and Z members in the Central New York healthcare setting regarding their perception of the organizational environment and the consequent influence on organizational commitment levels. This foundational research highlighted that Generation Y and Z members are becoming more individualistic or self-serving. Therefore, modern-day Western organizational leaders must adopt a leadership approach that complements the perspective of the Generation Y and Z generational members if the leader desires to be successful in the modern-day organizational setting. Transformational and servant-based leadership approaches can meet the Generation Y and Z workforce’s needs while inspiring organizational commitment.